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Options available to pay online insurance premium

January 24, 2019 32360
After the digitization boom in insurance sector and the corresponding ease of operations for the customers, online insurance purchase has seen a rapid growth. Hassle free, convenient and effective, online mode has become extremely popular and this trend is expected to continue in the near future. Moreover, the feature of paying premiums has been digitized and insurers now have the option wherein the customers can pay the premiums online, in the comfort of their homes and without any need of doing rounds of the insurer's office.

There are several options through which you can pay online insurance premium. The first is to visit and log on to the insurance company's website. You can alternately download the insurer's mobile app and use it for making premium payments.

Through the website: For paying the premium through the insurer's website, visit the official website of the insurer and click on the tab of online services portal. From among the options, you need to click on online premium payments tab. You will get options for paying directly or through the customer portal.

For paying directly:

1. Select the 'Premium Payment' option for making a payment

2. A pop-up will appear on your computer screen illustrating the premium payment process, click on 'proceed'. 

3. You will be required to enter details such as policy number, installment premium (excluding taxes) and so on. While entering the details, ensure that you have mentioned it correctly and timely or else session will expire and you will have to start the process all over again. 

4. Enter the captcha code, and select 'I Agree', and click on submit. 

5. Validate the details mentioned by you in the above step and click on 'Submit'. If you have more than one LIC policy for which you want to make payments, then you can enter the policy number and premium amount (excluding taxes) to the list by scrolling down. Click on proceed once done. 

6. The next step will show you the number of policies for which premium is being paid and total premium amount to be paid. Click on 'Check & Pay' to make the payments. 

7. You will have three options to make payment: a) via Internet banking, e-wallets, credit cards, debit cards, American Express Cards, b) Standard Chartered Bank UPI, and c) Axis Pay UPI. 

8. Choose the option with which you wish to make the payment. 

Through customer portal:

This requires registration on the website. If you have already registered, then log in and make the payment. If unregistered, click on the "register now" or the "sign up" link. You will have to fill in your basic information related to policy number, premium, date of birth etc. After registration, log in to your account to make the payment.

  1. Log-in to your account by entering your details
  2. Once logged in, click on 'Online Payments'. It will take you to the premium payment portal
  3. Select the policies for which you wish to make payments and click on 'Check & Pay'.
  4. The portal will ask you to confirm the details such as mobile number, email id and premium amount once again. Click on 'Check & Pay' after confirming the details. 
  5. Choose the payment gateway to complete your transactions. 


HDFC Life offers various online insurance plans that can be availed for a guaranteed future security and financial protection of your loved ones. For details, click on the mentioned link: https://www.hdfclife.com/online-life-insurance-plans.

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HDFC Life Insurance Company Limited. CIN: L65110MH2000PLC128245, IRDAI Reg. No. 101.

Registered Office: Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahalaxmi, Mumbai 400 011. Email: [email protected], Tel No: 1800-266-9777 (10 am to 7 pm). The name/letters “HDFC” in the name/logo of the company belongs to Housing Development Finance Corporation Limited (“HDFC Limited”) and is used by HDFC Life under an agreement entered into with HDFC Limited.

For more details on risk factors, associated terms and conditions and exclusions please read sales brochure carefully before concluding a sale.

  • IRDAI is not involved in activities like selling insurance policies, announcing bonus or investment of premiums. Public receiving such phone calls are requested to lodge a police complaint.