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Search results for "Tamilnadu" State
Documents Required for Death Claim:
1 For Natural Death
MANDATORY DOCUMENTS
- Original policy document (Not necessary in case of dematerialised policy document)
- Death Claim Form
- Death certificate issued by local authority
- Claimant's passport size photograph
- Personalized Cancelled Cheque or Bank Passbook (with Printed A/c no, IFSC & Name account holder)
- Claimant's Valid Identity Proof
- Claimant's Valid Address Proof
- Claimant's PAN CARD/Form 60 (if PAN Card not available)
- Employer’s certificate (Form) for Life Assured, if employed (not required for pension/ annuity plans)
ADDITIONAL DOCUMENTS
- Medical cause of death certificate
- Medical records for all the treatments taken in the past. (Admission notes, History / Progress sheet, Discharge /Death summary, Test reports, etc.)
2 Un-natural Death (Accidental death / Murder / Suicide)
MANDATORY DOCUMENTS
- Original policy document (Not necessary in case of dematerialised policy document)
- Death Claim Form
- Death certificate issued by local authority
- Claimant's passport size photograph
- Personalized Cancelled Cheque or Bank Passbook (with Printed A/c no, IFSC & Name account holder)
- Claimant's Valid Identity Proof
- Claimant's Valid Address Proof
- Claimant's PAN CARD/Form 60 (if PAN Card not available)
- First Information Report (FIR)
ADDITIONAL DOCUMENTS
- Panchnama /Inquest report
- Post-mortem report (PMR)
- LA ‘s Driving license
- Police Final Report
- Viscera report (if applicable)
- Newspaper cutting (s), if any,
- Others as applicable
- Employer’s certificate (Form) for Life Assured, if employed (not required for pension/ annuity plans)
3 Disaster / Natural Calamities
- Death certificate issued by Govt. / Relevant Authority
- Death claim form (includes NEFT)
- Original Policy Document (In Case of DEMAT, Original Policy Documents are not Required)
- Claimant's Valid Address Proof
- Claimant's Valid Identity Proof
- Claimant's PAN CARD/Form 60 (if PAN Card not available)
- Claimant’s photograph
- Personalized Cancelled Cheque or Bank Passbook
Notes:
- Self-Attestation is required on any photocopies of the KYC or any other document copies submitted by the Claimant.
- HDFC Life may call for documents apart from the above (case specific).
INT/CL/12/22/31049
Quick Claims Processing for Special Circumstances
1 Biparjoy Tragedy
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
We have relaxed the claim intimation guidelines for Biparjoy Cyclone victims and process the same on priority to help them to tide over the tough time they face.
Please find the list of documents required for claim processing:
- Written Death Intimation by the Claimant/ Nominee
- Attested death certificate issued by Local Government, Police or Hospital
- Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any further assistance,
- Please write to us at: [email protected]
- Or call us at 1860-267-9999, available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
Branch Name |
Branch Address |
Nodal Officers* |
Contact Number |
Rajkot |
Hdfc life Insurance Co. Ltd., |
Pratik Dadia |
9099077791 |
*The nodal officers would be available from 10:00 AM to 6:00 PM (Working Days).
2 Odisha Train Tragedy
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
We have relaxed the claim intimation guidelines for Odisha Train Tragedy victims and process the same on priority to help them to tide over the tough time they face.
Please find the process detailed below:
- Written Death Intimation by the claimant/ nominee
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any further assistance,
- Please write to us at: [email protected]
- Or call us at 2268446529, available between 10am to 6 pm ,Monday to Saturday (Local charges apply).
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
Branch Name |
Branch Address |
Nodal Officers* |
Contact Number |
Cuttack |
HDFC Life, 2nd Floor, Royal Tower, Link Road Square, Madhupatna, Cuttack, Odisha - 753010 |
Rakesh Patnaik |
9938712838 |
Kolkata-Menaka Estate |
HDFC Life, Ground and 1st Floor, 3 Red Cross Place, Near Governor House, Kolkata- 700001, West Bengal |
Debasish Pal |
9874432272 |
*The nodal officers would be available from 10:00 AM to 6:00 PM (Working Days).
Settlement of claims in respect of Train Accident victims: Accident happened at Orissa State on 02.06.2023 | |||||||||
HDFC Life Insurance Company Limited | |||||||||
As on : 24.09.2023 | |||||||||
Sl.No | Type of Claim | Claims reported | Claims settled | Claims Outstanding | Remarks | ||||
Number | Amount (in lacs) | Number | Amount (in lacs) | Number | Amount (in lacs) | ||||
1 | Individual Insurance | Death claims (including rider benefit if any) | NIL | NIL | NIL | NIL | NIL | NIL | |
2 | PMJJBY | Death Claims | NIL | NIL | NIL | NIL | NIL | NIL | |
3 | Personal Accident(Other than PMSBY) | NIL | NIL | NIL | NIL | NIL | NIL | ||
4 | Health Claims | NIL | NIL | NIL | NIL | NIL | NIL | ||
5 | All Other Miscellaneous | NIL | NIL | NIL | NIL | NIL | NIL |
3 Gujarat Morbi Bridge Collapse 2022
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
We have relaxed the claim intimation guidelines for Gujarat Morbi bridge collapse victims and process the same on priority to help them to tide over the tough time they face.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any further assistance,
- Please write to us at: [email protected]
- Or call us at 1860-267-9999, available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
Branch Name |
Branch Address |
Nodal Officers* |
Contact Number |
MORBI |
SHOP NO. - 21/22/23, OM SHOPPING CNTER, RAVAPAR ROAD, MORBI - 363641 |
PARTH CHAUHAN |
7202077980 |
RAJKOT |
2ND FLOOR, SAKAR COMPLEX, OPP. RAJKUMAR COLLEGE, DR. RADHAKRISHNAN ROAD, RAJKOT - 360002 |
ABHISHEK SWADIA |
7874552955 |
*The nodal officers would be available from 10:00 AM to 6:00 PM (Working Days).
4 Flood in the state of Assam 2022
Floods in the state of Assam 2022 claim information
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
Download and fill the claim form to initiate a death claim and submit the same - claim form
Submit the attested death certificate issued by Local Government, Police or Hospital
Submit the Identity & residence proof of Nominee or Beneficiary
Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any further assistance,
Please write to us at: [email protected]
Or call us at 1860-267-9999, available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
Rishiraj Dowerah - 8638986138
Bijit Chakraborty - 9101684223
The nodal officers would be available from 10:00 AM to 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
Branch Name |
Branch Address |
Point of Contact |
Contact Number |
Dibrugarh - Amba Complex |
2nd Floor Amba Complex HS Road Opp Ranga Cinema Hall Dibrugarh |
Rishiraj Dowerah |
8638986138 |
Tinsukia - RD Sharma Complex |
RD Sharma Complex, GNB Road, Tinsukia 786125 |
Bijit Chakraborty |
9101684223 |
5 Flood in the state of Maharashtra 2021
Floods in the state of Maharashtra 2021 claim information
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any further assistance,
Please write to us at: [email protected]
Or call us at 1860-267-9999, available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh - 9819963420
- Aaqil Chaudhary - 9870750786
- Umesh Gupta - 9892345489
The nodal officers would be available from 10:00 AM to 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
Branch Name |
Branch Address |
Point of Contact |
Contact Number |
Ratnagiri - Paras Plaza |
2nd Floor ,Paras Palza ,K.C. Jain Nagar ,Near Maruti Mandir Chowk, Ratnagiri, Maharashtra - 415612 |
Mithun Pandit |
|
Sangli - Shiv Pavillion |
1st Floor, Shiv Pavillion, CS No. 179, Ram Mandir Chowk, Sangli-Miraj Road, Sangli, Maharashtra - 416416 |
Tushar Shah |
|
Kolhapur - Surashi Apartment |
1st Floor, Surashri Apartment, Plot No-7, E Ward, Near Hotel Pearl, New Shahupuri, Kolhapur, Maharashtra- 416006 |
Abhijit Tate |
|
Satara-Silver Arch |
1st Floor, "Silver Arch", Plot no.1, Survey No.288-289, New Radhika Road, Satara-415001, Maharashtra |
Nitin Khude |
6 Cyclone Yaas in the state of Odisha 2021
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - Claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any assistance, please write to us at
[email protected]
1860-267-9999
Available Mon-Sat from 10 am to 7 pm (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh – 9819963420
- Aaqil Chaudhary – 9870750786
- Umesh Gupta – 9892345489
The nodal officers would be available from morning 10:00 AM to evening 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branch and representative are given below:
BRANCH NAME | BRANCH ADDRESS | SPOC | CONTACT NO. |
Balasore - Fm Circle | Bastukan Building, Shoppers Arcade, F.M. Circle, Balasore - 756001 | Deepak Mohanty | 9090188331 /7873988331 |
Contai - Serpur Etwaribar | Serpur Etwaribar Contai, 1st floor Above Axis Bank,Purba, Medinipur - 721401 | Soumen Maity | 9932347658 |
7 Cyclone Tauktae in the states of Gujarat, Maharashtra and Goa 2021
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - Claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any assistance, please write to us at
[email protected]
1860-267-9999
Available Mon-Sat from 10 am to 7 pm (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh – 9819963420
- Aaqil Chaudhary – 9870750786
- Umesh Gupta – 9892345489
The nodal officers would be available from morning 10:00 AM to evening 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branch and representative are given below:
STATE | BRANCH NAME | BRANCH ADDRESS | SPOC | CONTACT NO. |
Goa | Panjim | 1st floor, Myles high corporate hub, behind KTC bus stand, Patto plaza, Panaji Goa 403001 | Narayan Chawdikar | 8999069082 |
Goa | Goa Madgao | F-201, 2nd Floor, F wing, Osia Commercial Arcade, Margao, Goa 403601 | Polline Cardozo | 9664552110 |
Maharashtra | Ratnagiri | 2nd Floor, Paraz Plaza, K. C. Jain Nagar, Near Maruti Mandir Chowk, Ratnagiri, 415612 | Poonam Jambhale | 7972038008 |
Maharashtra | Ratnagiri | 2nd Floor, Paraz Plaza, K. C. Jain Nagar, Near Maruti Mandir Chowk, Ratnagiri, 415612 | Poonam Jambhale | 7972038008 |
Maharashtra | Chiplun | Jeevan Jyoti Building, Ground Floor, Shivaji Nagar, Chiplun, 415605 | Pooja Shinde | 8379938475,8605649033 |
Gujarat | Vapi | Emperor Tower, Upper Ground Floor, Daman Road, Chala, Vapi- 396 191, Gujarat | Rahul sharma | 9719003857 |
8 Delhi Riots 2020 Claim Information
Delhi Riots 2020 Claim Information
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any assistance, please write to us at
[email protected]
1860-267-9999
Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh – 7045076065
- Rajkumar Neelakandan – 04466111016
- Kani Raj – 04466111103
The nodal officers would be available from morning 10:00 AM to evening 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
BRANCH NAME |
BRANCH ADDRESS |
CONTACT PERSON |
CONTACT NUMBER |
Delhi - Vikas Marg |
HDFC Life, |
Mr Rajesh Sharma |
|
Mr Vireshwar Tomar |
|||
Delhi - Shahdra |
HDFC Life, |
Ms Kripa Sharma |
|
Delhi - Mayur Vihar |
HDFC Life, Star City Mall,1st Floor, 1/A, Mayur Place, District Center, |
Mr Sohil Kumar Vaish |
|
Delhi - Mayur Vihar |
HDFC Life, Star City Mall,1st Floor, 1/A, Mayur Place, District Center, |
Mr Sohil Kumar Vaish |
9 Super Cyclone in the states of West Bengal and Odisha 2020
Super Cyclone in the states of West Bengal and Odisha 2020
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any assistance, please write to us at
[email protected]
1860-267-9999
Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh - 9819963420
- Aaqil Chaudhary - 9870750786
- Umesh Gupta - 9892345489
The nodal officers would be available from 10:00 AM to 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
BRANCH NAME |
BRANCH ADDRESS |
POINT OF CONTACT |
CONTACT NUMBER |
Kolkata-Menaka Estate |
HDFC Life, Menaka Estate, 3 Red Cross Place, Ground Floor, Near Governor House, Kolkata-700001, West Bengal |
Indranath Saha |
|
Kolkata-New Alipore |
HDFC Life, 30 SA/2, Block B, Shibnath Shastri Lane, New Alipore, Kolkata-700053, West Bengal |
Anirban Mukherjee |
|
Balasore- F M Circle |
HDFC Life, 3rd Floor, Bastukan Building, Shoppers Arcade,FM Circle,Balasore-756001, Odisha |
Deepak Mohanty |
10 Cyclone Nisarga in the states of Maharashtra and Gujarat 2020
Cyclone Nisarga in the states of Maharashtra and Gujarat 2020
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any assistance, please write to us at
[email protected]
1860-267-9999
Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh - 9819963420
- Aaqil Chaudhary - 9870750786
- Umesh Gupta - 9892345489
The nodal officers would be available from 10:00 AM to 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
BRANCH NAME |
BRANCH ADDRESS |
POINT OF CONTACT |
CONTACT NUMBER |
Gujarat - Vapi |
HDFC Life, Emperor Tower, Upper Ground Floor, Daman Road Chala, Vapi- 396 191, Gujarat |
Rahul Sharma |
|
Maharashtra - Ratnagiri |
HDFC Life, 2nd Floor, Paras Plaza, KC Jain Nagar, Ratnagiri, Maharashtra - 415612 |
Mithun Pandit |
|
Surjit Shrikrishna Kelkar |
11 Gujarat chemical factory blast 2020 claim information
Gujarat chemical factory blast 2020 claim information
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any assistance, please write to us at
[email protected]
1860-267-9999
Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh - 7045076065
- Rajkumar Neelakandan - 04466111016
- Kani Raj - 04466111103
The nodal officers would be available from 10:00 AM to 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
BRANCH NAME |
BRANCH ADDRESS |
POINT OF CONTACT |
CONTACT NUMBER |
Bharuch - Aditya Complex |
HDFC Life, Second Floor, Gala No. 8 to 11, Aditya Complex, Kasak Road, Near Kasak Fountain, Bharuch - 392002 |
Mr Suleman G |
12 Heavy rainfall and floods in Andhra Pradesh, Telangana, Maharashtra and Karnataka 2020
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - Claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any assistance, please write to us at
[email protected]
1860-267-9999
Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh - 9819963420
- Aaqil Chaudhary - 9870750786
- Umesh Gupta - 9892345489
The nodal officers would be available from morning 10:00 AM to evening 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branch and representative are given below:
State |
Branch Name |
Branch Address |
Point of Contact |
Contact Number |
Karnataka |
Gulbarga |
HDFC Life |
Siddesh C Patil |
|
Sandeep Kale |
||||
Andhra Pradesh |
Kurnool |
H.No. 51/936-G, Siri Enclave, 1st Floor, JCS Complex, Opp NEW RTC Bus station |
Sesha Sai Teja |
|
Andhra Pradesh |
Vijaywadada |
H.No.40-1-182, 1st Floor, M.L.Towers, |
Abdul Matheen |
|
Andhra Pradesh |
Ongole |
H.No.9-1-24, 2nd Flr, MVS Reddamma complex, Court Centre, Nr Central Cafe, Ongole - 523002, Andhra Pradesh. |
Yedukondalu Ch |
|
Andhra Pradesh |
Guntur |
H.No. 5-87-7, 2nd Floor, City Center Building, Laxmipuram Main Road, Abvove Reliance Mart, Guntur -522002, Andhra Pradesh |
Venkateswarlu P |
|
Andhra Pradesh |
Nellore |
H.No. 1st Floor, 15/181, Kavita Krishna |
Vinod Kumar M |
|
Telangana |
Warangal |
H.No.1-8-620, 4th Floor, Thirumala Central, Ambedkar Junction, |
Raveendra KV |
|
Telangana |
Karimnagar |
#2-3-110,1st Floor, Old Vajramma Towers, Opp: Sreenidhi Apartments, |
Ravinder Manda |
|
Telangana |
Hyderabad Begumpet |
H.No. 1-10-60 to 62, 3rd Flr, Ashoka Raghupathi Chambers, Begumpet, Hyderabad 500 016 |
Venkata Nagesh |
|
Telangana |
Hyderabad Banjarahills |
Urmila Heights, 1st Floor, Opposite Rainbow Children Hospital, |
Kishore Kumar P |
|
Maharashtra |
Chiplun |
SN 138, Ground Floor, Jivan Jyoti Building, Shivaji Nagar, Chiplun, Maharashtra 415605 |
Pooja Shinde |
13 Cyclone Nivar in the states of Tamil Nadu, Andhra Pradesh and Puducherry 2020
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - Claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any assistance, please write to us at
[email protected]
1860-267-9999
Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh - 9819963420
- Aaqil Chaudhary - 9870750786
- Umesh Gupta - 9892345489
The nodal officers would be available from morning 10:00 AM to evening 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
State |
Branch Name |
Branch Address |
Point of Contact |
Contact Number |
Andhra Pradesh |
Kurnool |
H.No. 51/936-G, Siri Enclave, 1st Floor, JCS Complex, Opp NEW RTC Bus station |
Sesha Sai Teja |
|
Andhra Pradesh |
Vijaywadada |
H.No.40-1-182, 1st Floor, M.L.Towers, |
Abdul Matheen |
|
Andhra Pradesh |
Ongole |
H.No.9-1-24, 2nd Flr, MVS Reddamma complex, Court Centre, Nr Central Cafe, Ongole - 523002, Andhra Pradesh. |
Yedukondalu Ch |
|
Andhra Pradesh |
Guntur |
H.No. 5-87-7, 2nd Floor, City Center Building, Laxmipuram Main Road, Abvove Reliance Mart, Guntur -522002, Andhra Pradesh |
Venkateswarlu P |
|
Andhra Pradesh |
Nellore |
H.No. 1st Floor, 15/181, Kavita Krishna |
Vinod Kumar M |
|
Tamil Nadu |
Chennai T Nagar |
37/38, 2nd Floor, ASVN, Ramana Towers, Venkatnarayana Rd, T Nagar, Chennai, Tamil Nadu 600017 |
Karthikeyan V |
|
Tamil Nadu |
Coimbatore R S Puram |
HN 103, 1st Flr, Indsil, W TV Swamy Rd, R S Puram West, Coimbatore, Tamil Nadu 641002 |
Sriram K |
|
Punducherry |
Punducherry |
No 78, 3rd Floor, Krishna Enclave Villianur Main Rd, Reddiarpalayam Near Aziz Nagar Market, Puducherry 605010 |
P Yagamoorthy |
14 Cyclone (Fani)in the state of Odisha and the neighbouring states
Cyclone (Fani) Odisha and the neighboring states 2019 claim information
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - Claim form.
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any assistance, please write to us at
[email protected]
1860-267-9999
Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh - 7045076065
- Rajkumar Neelakandan - 04466111016
- Kani Raj - 04466111103
The nodal officers would be available from morning 10:00 AM to evening 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
BRANCH NAME |
BRANCH ADDRESS |
CONTACT PERSON |
CONTACT NUMBER |
Bhubaneswar - Saheed Nagar |
HDFC Life, 3rd Floor, Plot No.794, Dhawan Complex, Near Pantaloon Showroom, Saheed Nagar - Pin Code: 751007 |
Tushar Swain |
|
Cuttak - Royal Tower |
HDFC Life, Second Floor, Royal Tower, Link Road Square, Madhupatna - Pin Code: 753010 |
Rajkumar Singh |
|
Angul - Bazar Chowk |
HDFC Life, First Floor, Plot No. 1242, Above Ghasiram Fashion, Bazar Chowk - Pin Code:759122 |
Himansu Sahu |
|
Berhampur |
HDFC Life, Spectrum Centre, 2nd Floor, Near ST Bus Stand - Pin Code:760001 |
Sridhar Panda |
15 Flood in the states of Assam and Bihar
Floods in the state of Assam and Bihar 2019 claim information
We share our heartfelt condolence for the lives lost and sincere wishes for speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any assistance, please write to us at
[email protected]
1860-267-9999
Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh - 7045076065
- Rajkumar Neelakandan - 04466111016
- Kani Raj - 04466111103
The nodal officers would be available from 10:00 AM to 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
BRANCH NAME |
BRANCH ADDRESS |
CONTACT PERSON |
CONTACT NUMBER |
Jorhat - AT Road |
HDFC Life, 2nd Floor, Asian TVF building, Opp. Chowk Bazaar, AT Road, Jorhat - Pin Code:785001 |
Prasanta Mondal |
|
Lakhimpur - NT Road |
HDFC Life, 1st Floor, MD Tower, NT Road, Lakhimpur - Pin Code:787001 |
Shyamakanta Kalita |
|
Muzaffarpur - Amgola Road |
HDFC Life, 2nd Floor, Vikas Bhawan, Near Oriental Club, PO Ramana - Pin Code:842002 |
Satya Prakash |
|
Patna - Boring Road |
HDFC Life, Shop no. F1 to F10, 1st Floor, Pushpanjali Apt, Opp. Alankar Palace - Pin Code:800001 |
Ranjay Kumar |
16 Flood in the state of Maharashtra
Floods in the state of Maharashtra 2019 claim information
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any further assistance,
Please write to us at: [email protected]
Or call us at 1860-267-9999, available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh - 9819963420
- Aaqil Chaudhary - 9870750786
- Umesh Gupta - 9892345489
The nodal officers would be available from 10:00 AM to 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
Branch Name |
Branch Address |
Point of Contact |
Contact Number |
Ratnagiri - Paras Plaza |
2nd Floor ,Paras Palza ,K.C. Jain Nagar ,Near Maruti Mandir Chowk, Ratnagiri, Maharashtra - 415612 |
Mithun Pandit |
|
Sangli - Shiv Pavillion |
1st Floor, Shiv Pavillion, CS No. 179, Ram Mandir Chowk, Sangli-Miraj Road, Sangli, Maharashtra - 416416 |
Tushar Shah |
|
Kolhapur - Surashi Apartment |
1st Floor, Surashri Apartment, Plot No-7, E Ward, Near Hotel Pearl, New Shahupuri, Kolhapur, Maharashtra- 416006 |
Abhijit Tate |
|
Satara-Silver Arch |
1st Floor, "Silver Arch", Plot no.1, Survey No.288-289, New Radhika Road, Satara-415001, Maharashtra |
Nitin Khude |
17 Flood in the states of Kerala, Karnataka and Gujarat
Floods in the states of Kerala, Karnataka and Gujarat 2019 claim information
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any assistance, please write to us at
[email protected]
1860-267-9999
Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh - 9819963420
- Aaqil Chaudhary - 9870750786
- Umesh Gupta - 9892345489
The nodal officers would be available from morning 10:00 AM to evening 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
STATE |
BRANCH NAME |
BRANCH ADDRESS |
POINT OF CONTACT |
CONTACT NUMBER |
Kerala |
Kalpetta - Palakunnu Building |
Royal Plaza, Ground Floor, Near Water Authority Office, Gudalai,Pin Code: 673121 |
Praful Das M S |
|
Perinthalmanna - Kpm Arcade |
1st, 2nd Floor, Maharajika Towers, Opp. Governament Hospital,Pin Code: 679322 |
Vinod K P |
||
Manjeri - Sbi Bldg. |
1st, 2nd Floor, Tarif Towers, Opp. KSEB Bhavan,Pin Code: 676121 |
Sindhu K B |
||
Kannur - Highway Arcade |
Highway Arcade, 2nd Floor, TK Junction, Opp. Bhima Jewellery Showroom,Pin Code: 670001 |
Arjun K V |
||
Payyanur - Appus Towers |
Near New Bus Stand,2nd floor, Appus Towers, Opp. HDFC bank,Pin Code: 670307 |
Jithin Gopalakrishnan |
||
Calicut - Kannore Road |
1st, 2nd Floor, C.M. Matthew and Bros. Arcade, Chakkorath Kulam, Above Relaince Fresh Super Market,Pin Code: 673006 |
Sujeesh A |
||
Karnataka |
Belgaum - Ganesh Empire |
Plot No.13, 1st Floor, Flat No. F-03, Ganesh Empire, Near RPD Corner, Tilakwadi, Pin Code: 590006 |
Obaleppa Hanchinal |
|
Gujarat |
Vadodara - Gotri Road |
Pelican Complex, 3rd Floor, Opposite Race Course Towers, Above Citi Bank, Gotri, Pin Code: 390007 |
Hiren Shah |
18 Flood in the state Bihar
Floods in the state of Bihar 2019 claim information
We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.
Please allow us to help you with a faster process of claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - claim form
- Submit the attested death certificate issued by Local Government, Police or Hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose
For any assistance, please write to us at
[email protected]
1860-267-9999
Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Abdul Shaikh – 9819963420
- Aaqil Chaudhary – 9870750786
- Umesh Gupta – 9892345489
The nodal officers would be available from morning 10:00 AM to evening 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:
BRANCH NAME |
BRANCH ADDRESS |
CONTACT PERSON |
CONTACT NUMBER |
Patna - Exhibition Road |
2nd Floor, Bhagwati dwarika Arcade, Exhibition Road, Patna, Pin - 800001 |
Shivam Kumar |
|
Bhagalpur - Spoke |
ANN Tower, 1st Floor , RBSS SAHAY Road, Bhagalpur, Bihar,Pin - 812002 |
Gaurav Kumar |
19 Floods in the state of Kerala
Kerala 2018 floods claims information
We share our heartfelt condolence for the lives lost and sincere wishes for speedy recovery of those injured.
Please let us help you with the faster process of the claim settlement.
Please find the process detailed below:
- Download and fill the claim form to initiate a death claim and submit the same - claim form
- Submit the attested death certificate issued by local government, Police or hospital
- Submit the Identity & residence proof of Nominee or Beneficiary
- Submit a copy of bank pass book/cancelled cheque leaf of the nominee for the NEFT purpose
For any assistance, please write to us at
[email protected]
1860-267-9999
Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Nodal officers with name and contact numbers:
- Jeewan Dogra- 9029000241
- Prithiviraj Nagabushanam- 04466111208
- Kani Raj- 04466111113
The nodal officers would be available from 10:00 AM to 6:00 PM.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFCLife Regional representatives are given below:
BRANCH NAME |
BRANCH ADDRESS |
Kannur-Highway Arcade |
HDFC Life, 2nd Floor, Highway Arcade,T K Junction, Thalassery Road, Opp. Bhima Jewellery Showroom, Kannur - 670001 |
Karungapally-Noufal Building |
HDFC Life, 2nd Floor, Noufal Building, Caston Portion, Opp. Head Post Office, Karungapally - 690518 |
20 Floods in the states of Assam and Gujarat
Assam and Gujarat 2017 floods claims information
We share our heartfelt condolence for the lives lost and sincere wishes for speedy recovery of those injured.
Download the claim form to initiate a death claim request
Documents required for claim submission:
- Attested Death Certificate issued by local government, Police or Hospital
- Identity & Residence Proof of Nominee or Beneficiary
For any assistance, please write to us at
[email protected]
1860-267-9999
Available Mon-Sat from 10 am to 7 pm (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life Regional representative are given below:
BRANCH NAME AND ADDRESS |
LOCATIONS |
SPOC |
CONTACT NUMBER |
Branch Name: |
Assam |
Sanjit Ghosh |
|
Branch Name: |
Gujarat |
Thangaraj D |
Alternatively, you can email us at [email protected] or call us on 022-6668 2713/022-6668 2714.
21 For all affected by the Cyclone Hudhud
In light of the recent heart wrenching turn of events due to Cyclone Hudhud, HDFC Life has set up fast track processing for related claims.
We share our heartfelt condolence for all the lives lost and sincere wishes for speedy recovery of those injured.
Download the claim form to initiate a death claim request:
- Claim Form
- Attested Death Certificate issued by local Municipal Corporation, Police or Hospital
- Identity & Residence Proof of Nominee or Beneficiary
For any assistance, please write to us at
[email protected]
1860-267-9999
Available Mon-Sat from 10 am to 7 pm (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Our branch offices will support you with any help you may need, during the claim settlement process. The details of the HDFC Life Regional representative is given below:-
Alternatively, you can email us at [email protected] or call us on 022-6668 2713/022-6668 2714.
22 Claim information for all affected by the Earthquake in Nepal
In light of the recent heart wrenching turn of events in Nepal due to Earthquake, HDFC Life has set up fast track processing facility for related claims.
We share our heartfelt condolence for all the lives lost and sincere wishes for speedy recovery of those injured.
Kindly provide the following documents to process the claim:
- Claim Form
- Attested Death Certificate issued by local government, Police or Hospital
- Identity & Residence Proof of Nominee or Beneficiary
For any assistance, please write to us at our dedicated email ID [email protected]or call our helpline number 18602679999 (Available Mon-Sat from 10 am to 7 pm).
You can download the claims form here.
Our branch offices will support you with any help you may need, during the claim settlement process. Click here to find your nearest HDFC Life branch.
23 Claim information for all affected by the floods in Jammu & Kashmir
In light of the recent heart wrenching turn of events in Jammu & Kashmir due to floods, HDFC Life has set up fast track processing facility for related claims.
We share our heartfelt condolence for all the lives lost and sincere wishes for speedy recovery of those injured
Download the claim form to initiate a death claim request:
- Claim Form
- Attested Death Certificate issued by local Municipal Corporation, Police or Hospital
- Identity & Residence Proof of Nominee or Beneficiary
For any assistance, please write to us at
[email protected]
1860-267-9999
Available Mon-Sat from 10 am to 7 pm (Local charges apply). Do not prefix any country code e.g. +91 or 00.
Our branch offices will support you with any help you may need, during the claim settlement process. The details of the HDFC Life Regional representative is given below:-
BRANCH | SPOC | CONTACT NO. |
HDFC Life, 2nd Floor, Asian TVS Building, Opp. Chawk Bazaar, At Road, Jorhat, Assam-785001 | Sanjit Ghosh | 9732826885 |
201/202, 2nd Floor, Shivalik Plaza, IIM Road, Ahmedabad, Gujarat-380015, | Thangaraj D | 7299937273 |
Claim at Branch
Download & fill up
claim formCollect all the required
supporting claim documentsSubmit claim form and
supporting documents
Search results for "Tamilnadu" State
INT/CL/11/22/30135
Pradhan Mantri Jeevan Jyoti Bima Yojana Claim Process Flow
- Pradhan Mantri Jeevan Jyoti Bima Yojana Claim Process Flow
Pradhan Mantri Jeevan Jyoti Bima Yojana Claim Process Flow
-
Nominee to approach the Bank wherein the Member was having the ‘Savings Bank Account’ through which he / she was covered under PMJJBY; long with the death certificate of the member.
-
Nominee to collect Claim Form, and Discharge receipt, from the Bank or any other designated source like insurance company branches, hospitals, PHCs, BCs, insurance agents etc., including from designated websites. The insurance companies concerned shall ensure wide availability of forms at all such locations. Supply of the form shall not be denied to any person requesting the same.
-
Nominee to submit duly completed Claim Form, Discharge Receipt, death certificate along with photocopy of the cancelled cheque of the nominee’s bank account (if available) or the bank account details to the Bank wherein the Member was having the ‘Savings Bank Account’ through which he / she was covered under PMJJBY.
Pradhan Mantri Jeevan Jyoti Bima Yojana Claim Process Flow
Pradhan Mantri Jeevan Jyoti Bima Yojana Claim Process Flow
Pradhan Mantri Jeevan Jyoti Bima Yojana Claim Process Flow
-
Nominee to approach the Bank wherein the Member was having the ‘Savings Bank Account’ through which he / she was covered under PMJJBY; long with the death certificate of the member.
-
Nominee to collect Claim Form, and Discharge receipt, from the Bank or any other designated source like insurance company branches, hospitals, PHCs, BCs, insurance agents etc., including from designated websites. The insurance companies concerned shall ensure wide availability of forms at all such locations. Supply of the form shall not be denied to any person requesting the same.
-
Nominee to submit duly completed Claim Form, Discharge Receipt, death certificate along with photocopy of the cancelled cheque of the nominee’s bank account (if available) or the bank account details to the Bank wherein the Member was having the ‘Savings Bank Account’ through which he / she was covered under PMJJBY.
Claim at Branch
Download & fill up
claim formCollect all the required
supporting claim documentsSubmit claim form and
supporting documents
Search results for "Tamilnadu" State
HDFC Life Insurance Solutions cover COVID-19 claims
All product contract already issued by HDFC Life covers COVID-19 claims. The settlement of Claim would be subject to declaring all pre-existing medical conditions at the time of policy purchase and in accordance to the applicable terms and conditions of the policy contact and the extant regulatory framework. There is no such exclusion in policy contract
Riders already issued by HDFC Life covers only the critical illnesses specified in the policy and hence COVID-19 claims will not be admissible.
Click here to view document
Watch how to make a life claim online
Quicker, simpler and efficient claim settlement process.
Please enter following details to find your claims status
Claim Track Record
for FY 2022-2023

We have honoured 99.39% Individual Claims!*
At HDFC Life, we ensure a hassle-free and uniquely sensitive claim experience. We are always doing our utmost to enable faster settlement of claims, with our Claim Settlement Ratio reflecting this assurance.

Same Day Claims Processing
Claims processed within 24 business hours for all claims over 3 years from date of inception**
*Individual death claim settlement ratio by number of policies as per audited annual statistics for FY 2022-23.
Know More**Provided we have received all the relevant and required documents and no further investigation is required. Claim settlement process would be completed within stipulated timelines once the claim request is approved.
Know MoreHave a question
We’ll tell you everything you need to know about Claims Process
A ready reckoner of claims-related information for a
hassle-free settlement experience
1 What are the documents required to process a death claim?
The documents required to process the claim are based on the cause of death are:
SR. |
DOCUMENT NAME |
NATURAL |
UN-NATURAL |
NATURAL DISASTERS |
i. |
Claims Form * with bank account proof |
✔ |
✔ |
✔ |
ii. |
Death certificate issued by the Government |
✔ |
✔ |
✔ |
iii. |
Claimant’s Photograph |
✔ |
✔ |
✔ |
iv. |
Claimant's Identity & Address proof |
✔ |
✔ |
✔ |
v. |
Original Policy Document |
✔ |
✔ |
✖ |
vi. |
Claimant's PAN CARD/Form 60 (if PAN Card not available) |
✔ |
✔ |
✔ |
vii. |
Post Mortem attested by hospital authorities |
✖ |
✔ |
✖ |
viii. |
Medical records for diagnosis and treatments |
✔ |
✖ |
✖ |
ix. |
Doctor’s / Hospital’s certificate (Form)* |
✔ |
✖ |
✖ |
x. |
Employer’s certificate (Form)* if employed |
✔ |
✔ |
✖ |
xi. |
Police records attested by police authorities |
✖ |
✔ |
✖ |
Note✔ : Required Documents
✖ : Documents Not Required
- Unnatural cause would mean Accidental / Murder / Suicide.
- Any document submitted in photocopy needs to be Originally Seen and Verified by HDFC Life employee.
- * All the required forms are available on our website in “Download Form” tab under the following link - http://www.hdfclife.com/claims
- Documents (i – iv) are only required where claims are submitted under following products - Pension Plans, Single Premium Whole of Life, Savings Assurance Plan, Immediate Annuity Plan.
- Original Policy document will not be required for Group Claims.
- HDFC Life may call for documents apart from the above (case specific).
- Physical version of the electronic insurance policies need not be submitted by customers when electronic insurance policies are issued through the platform of registered Insurance Repositories.
2 What are the documents required for Critical Illness Claim?
- Critical Illness claim form with bank account proof
- Medical records viz. reports of diagnostic tests, hospital and treatment records for illness diagnosed
- Original Policy Document
- Claimant's PAN card and address proof
3 Which account proofs can be submitted?
For Death claim, Original cancelled personalized cheque or original bank statement with pre-printed Account Number, IFSC code and Beneficiary’s name
For Critical Illness claim, Original cancelled personalized cheque or original bank statement with pre-printed Account Number, IFSC code and Life Assured’s name
4 What needs to be done if the Policy documents are not available with the Nominee?
- An Indemnity Bond should be submitted in lieu of Policy document which is lost. The indemnity needs to be executed on the stamp paper and duly notarized. The value of the stamp paper would be as applicable in the state.
- The template for indemnity bond is available on our website in “FORMS & DOWNLOAD” section under Quicklinks.
1 To whom will the death claim amount be paid?
The claim amount is payable to the Policyholder / nominee / beneficiary / appointee / assignee under the Policy. Every Policy document clearly states the names against these roles.
RULE FOR PAYMENTS |
PAYEE |
In UL-Young Star / Children’s Plan |
Beneficiary |
Proposed Policyholder is different from the Life Assured |
Proposed Policyholder |
Policy is Assigned |
Assignee |
None of the above |
Nominee (for death claims) / Life Assured (for living benefit claims) |
Nominee is a minor |
Appointee |
Note:
- In case the life assured has changed the nomination / appointee. The death claim amount is payable to the latest nominee / appointee registered with the Company
- In case the Policy is re-assigned, then the death claim amount is payable to the latest nominee / appointee registered with the Company
- In case there are no nominations under the Policy the death benefits would be paid to the heirs of the deceased Life Assured. HDFC Life would seek Succession Certificate; if the successor is minor, then Guardianship Certificate
2 How can I intimate a death claim to HDFC Life?
A claim can be submitted by:
- Claim online -> https://lifeeasy.hdfclife.com/
- Whatsapp -> https://bit.ly/39L8qq6
- Branch -> HDFC Life Branch Locator
3 What is the timeframe within which the claim has to be reported to the company?
A claim must be reported as soon as possible to enable the company to process the claim.
4 Is NEFT mandatory for all Life, Group and Rural claims?
- As per the IRDAI circular no. IRDA/F&A/CIR/GLD/056/02/2014 dated February 13, 2014, all payouts made to customers need to be in the electronic form. Hence, NEFT details of the customers are mandatory to process the claim payouts.
- NEFT payments would be made only in Indian Saving Bank Accounts or NRO Accounts.
- Cheque would be issued if payment has to be deposited in NRE Account.
5 What is the maximum processing timeline prescribed by Insurance Regulatory Development Authority of India (IRDA)?
TYPE OF CLAIM |
CLAIM SETTLEMENT TURNAROUND TIME |
Claim which does not requires an investigation |
30 days from receipt of all relevant papers and clarifications required |
Claim which requires an investigation |
120 days from the date of lodging the claim |
1 What is the Grievance mechanism available, if Im not satisfied with the claims decision?
The customer can contact us on the below mentioned address in case of any complaint/ grievance:
Grievance Redressal Officer
HDFC Life Insurance Company Limited,
12th Floor, Lodha Excelus,
Apollo Mills Compound, N .M. Joshi Road,
Mahalaxmi, Maharashtra, Mumbai - 400 011
Helpline number: 18602679999 (Local charges apply)
E-mail: [email protected]
In case you are dissatisfied with our service, we have in place an internal mechanism to ensure effective and timely resolution of your complaints. You can view our grievance redressal link here
If you are still not satisfied with the response provided by the Claims Review Committee, you could also approach the Insurance Ombudsman in your region
1 How will I know that a claim is registered?
- HDFC Life will send an acknowledgement letter within 15 days of receiving the documents.
- In case there are any further requirements the same will be intimated via this letter, e-mail on your registered address and SMS on your registered mobile number.
2 What if the NEFT payment made by HDFC Life is rejected by the bank?
- A letter will be sent to the claimant informing them of the NEFT failure.
- The payment will be processed on receipt of the fresh NEFT mandate along with the account proof.
3 If a claim is rejected, then how will the same be communicated?
HDFC Life will send a detailed rejection letter within 10 days of decision including the reason for the rejection of the claim.
The claims processing, communications and documentation will remain as mentioned in the links.
We have provided enablers as mentioned below if the claimant is residing outside India
1 How can I intimate a claim to HDFC Life?
- If the claimant resides in Dubai, then claim documents can be submitted at our Dubai Representative Office.
- Alternatively the claimant can email us the documents at [email protected] (with subject line NRI Claim). The physical documents should be sent to the following address:
Claims Department
HDFC Life Insurance Company Limited
5th Floor, ILFS Building, Plot No. C-22, G-Block,
Bandra-Kurla Complex, Bandra (E),
Mumbai – 400 051
2 Would the claim be paid in foreign currency?
The claim would be paid in Indian Currency (INR) only.
3 Can I submit an NRE Account for receiving the claims proceeds?
- If the claimant provides a NRE account number then cheque would be issued and dispatched to the address.
- A repatriation letter would be issued only if the premium towards the Policy has been paid from a NRE Account. Please submit the proof of premium payment via NRE account to enable us to issue a repatriation letter.
1 How do I get to know about my TPA?
TPA Services are available only for claims under Health Assure plan and not for claim in other health plans.
Please reach out to
Paramount Health Services (TPA) Pvt Ltd
Claims Department
Plot No . A-442, Road No - 28,
Wagle Industrial Estate,
Thane (West) - 400 604, Maharashtra
Toll free help line: 1800227922(24 X 7 hours)
Email: [email protected]
Customer Portal: https://www.paramounttpa.com/hdfclife/
2 What are the documents required for claim processing?
Parameter |
Health Assure Plan |
Cancer Care , Easy Health , Cardiac Care, Surgical care
|
List of documents needed in Original |
|
|
List of document which can be submitted as a Copy (Self attested by Policy Owner) |
|
|
Document which can be submitted as a Copy (attested by hospital authority) |
|
|
Document specific to plan type |
NA |
Easy Health :
Cancer care:
Cardiac care:
|
3 Where do I submit the claim related documents?
Claims under Health Assure plan-Send it directly to the TPA for processing. The guidelines of which TPA the documents are mentioned above
For claims under other Health Plans Walk into the nearest HDFC Life Branch and submit the documents
The claim is required to be intimated to HDFC Life along with all necessary claim documents required within 15 days of hospitalisation for Health Assure claims and for claims under other Health Plans within 60 days of claim event. However, the delay in claim intimation may be condoned, if any, where the delay is proved to be for reasons beyond the control of the claimant and the details of same submitted in writing to us.
4 For seeking cashless claims service under Health Assure plan where do I get to see the Network Service Provider’s list?
Go to the TPA website to check for the Network Service Provider’s List
For Paramount Health Services (TPA) Pvt Ltd, click on the link below
https://www.paramounttpa.com/hdfclife/
or
You can contact the TPA to know about the network status of the hospital
5 For seeking claims service under Health Assure plan From where can I download my health card?
For Paramount Health Services (TPA) Pvt Ltd, click on the link below
https://www.paramounttpa.com/hdfclife/
6 From where can I download claim form?
You can download the claim form from the “Claim Forms” section present above. Select “Health Insurance” from the dropdown.
7 Whom should I contact in case of any claim related query?
For any Health Assure claim related info, Policy Holder/Insured can contact :
Paramount TPA: 1800227922 or can also write an email to
[email protected] or can visit https://www.paramounttpa.com/hdfclife/
For query related to claims under other Health Plans contact [email protected] or call at 18602679999
8 Whom should I contact in case query is not resolved by TPA?
Please write to [email protected] or call at 18602679999
11 Where do I submit the claim related documents while making claim under Cancer Care, Cardiac Care, Easy Health plans?
You can submit the claims documents for processing through the following modes:
- Walk into the nearest HDFC Life Branch and submit the documents
- Email from your registered email address to [email protected]
"Please limit your email size including attachment to less than 10 MB to enable smooth and quick email response.
13 What are the exclusions applicable while making the claim?
You can refer to your policy document for policy level coverages and exclusions
1 What are the documents required for claim processing?
The claims must be submitted along with following documents in original or attested photocopies:
- Duly filled and signed claim form in original(including NEFT details)
- Original/attested copy of Policy document
- Claimant’s identity and residence proof
- Advance discharge voucher
- A copy of medical records for diagnosis & treatment attested by treating doctor
- A copy of past medical records attested by self
- Attending physician statement
- Usual family doctor certificate
- Employer certificate (if applicable)
- Please note that mentioned below is an indicative list of required documents and we reserve the right to call for additional documents or raise further requirements.
2 Where do I submit the claim related documents?
You can submit the claims documents for processing through the following modes:
- Send it directly to the Health Claims team for processing at below mentioned address:
Health Claims Team
11th Floor, Lodha Excelus, Apollo Mills Compound
N.M Joshi Marg, Mahalakshmi, Mumbai, 400011, Maharashtra
Email: [email protected]
Tel: 66682846
- Hand over the documents to the Sales person.
- Walk into the nearest Branch and submit the documents.
- The claim is required to be intimated to HDFC Life along with all necessary claim documents required within 60 days from the date of diagnosis of the condition. However, we may condone the delay in claim intimation, if any, where the delay is proved to be for reasons beyond the control of the claimant.
3 From where can I download claim form?
You can download the claim form from the “Claim Forms” section present above. Select “Health Insurance” from the dropdown
4 Whom should I contact in case of any claim related query?
- Please contact the sales person, or
- Please contact the nearest HDFC Life branch, or
- Please write to [email protected] or call at 022 66682846
1 Where do I submit the claim related documents?
You can submit the claims documents for processing through the following modes:
- Send it directly to the Health Claims team for processing at below mentioned address
Health Claims Team
11th Floor, Lodha Excelus, Apollo Mills Compound
N.M Joshi Marg, Mahalakshmi, Mumbai, 400011, Maharashtra
Email: [email protected]
Tel: 66682846
- Hand over the documents to the Sales person
- Walk into the nearest Branch and submit the documents
- The claim is required to be intimated to HDFC Life along with all necessary claim documents required within 60 days from the date of diagnosis of the condition. However, we may condone the delay in claim intimation, if any, where the delay is proved to be for reasons beyond the control of the claimant.
2 From where can I download claim form?
You can download the claim form from the “Claim Forms” section present above
3 Whom should I contact in case of any claim related query?
- Please contact the sales person, or
- Please contact the nearest HDFC Life branch, or
- Please write to [email protected] or call at 022 66682846
ARN: PP/08/22/28415