• Webpages
  • Documents
  • HDFC Life ClassicAssure PlusInvestment
  • HDFC Life ClassicAssure PlusInvestment
  • HDFC Life ClassicAssure PlusInvestment

Online Buy Support


Branch Locator

Policy Holder Services


Fund Performance Check

Online Buy Support

Branch Locator

Policy Holder Services

Fund Performance Check

  • Death
  • Critical Illness
  • Health
  • Group
  • NRI
  • Rural

 

Claim Online

3 quick steps to initiate a claim online

  • before

    Verify policy details

    after
  • before

    Submit life assured details

    after
  • before

    Submit nominees details

 

Claim at Branch

  • before

    Download & fill up
    claim form

    after
  • before

    Collect all the required
    supporting claim documents

    after
  • before

    Submit claim form and
    supporting documents

Branch Locator

Find a nearest branch

Top Searches: Mumbai Bengaluru Delhi Chennai

Search results for "Tamilnadu" State

Documents Required for Death Claim:

1 Documents required for Death Claim

 For Natural Death

  • Death certificate issued by Govt. / Relevant Authority
  • Death claim form (includes NEFT)
  • Original Policy Document (In Case of DEMAT, Original Policy Documents are not Required)
  • Claimant’s Residence Proof
  • Claimant’s Photo ID proof and/or PAN card
  • Claimant’s photograph
  • Medical records at the time of death & past illnesses
  • Personalized Cancelled Cheque or Bank Passbook
  • Employer’s certificate (Form), if employed

 Un-natural Death (Accidental death / Murder / Suicide)

  • Death certificate issued by Govt. / Relevant Authority
  • Death claim form (includes NEFT)
  • Original Policy Document (In Case of DEMAT, Original Policy Documents are not Required)
  • Claimant’s Residence Proof
  • Claimant’s Photo ID proof and/or PAN card
  • Claimant’s Photograph
  • FIR, Police Inquest Report & Panchanama
  • Post Mortem Report
  • Personalized Cancelled Cheque or Bank Passbook
  • Employer’s certificate (Form), if employed

 Disaster / Natural Calamities

  • Death certificate issued by Govt. / Relevant Authority
  • Death claim form (includes NEFT)
  • Original Policy Document (In Case of DEMAT, Original Policy Documents are not Required)
  • Claimant’s Residence Proof
  • Claimant’s Photo ID proof and/or PAN card
  • Claimant’s photograph
  • Personalized Cancelled Cheque or Bank Passbook

Claim at Branch

  • before

    Download & fill up
    claim form

    after
  • before

    Collect all the required
    supporting claim documents

    after
  • before

    Submit claim form and
    supporting documents

Branch Locator

Find a nearest branch

Top Searches: Mumbai Bengaluru Delhi Chennai

Search results for "Tamilnadu" State

Documents Required for Critical Illness Claim:

1 Documents Required for Critical Illness

To enable you arrange documents faster, find below a tentative list of documents that needs to be submitted along with the claim form:

  • Critical Illness Claim form
  • Medical records, (current & past) viz: hospital record, reports of diagnostic tests done
  • Original Policy Document (In case of DEMAT, Original Policy Documents are not Required)
  • Claimant’s Residence Proof
  • Claimant’s Identity Proof
  • Personalized Cancelled Cheque or Bank Passbook

Health Claim Process

Quick steps to submit your claims

  • Health Assure & Surgicare Reimbursement Claim Process Flow
  • Health Assure Cashless/Surgical Claim Process
  • Cancer/Cardiac Claim Process
  • Easy Health Claim Process

Health Assure & Surgicare Reimbursement Claim Process Flow

  • before

    Planned Hospitalization:

    • Choose non network hospital of your choice & intimate the TPA at least 72 hours prior to getting hospitalized
    • Get admitted to the chosen non network hospital
    • Pay the bill on discharge
    • Submit claim form as indicated in your policy document along with duly filled claim form to available touch points within 15 days of discharge
    • HDFC Life may ask for more documents / information as per additional requirement
    • Claim will be verified and settled as per policy terms & conditions
    after
  • before

    Emergency Hospitalization

    • Get admitted to the hospital as per the hospital norms and seek emergency treatment
    • Within 24 hours of hospitalization, insured/family members intimate about the hospitalization through any of the touch points available
    • Pay the bill on discharge
    • Submit claim form as indicated in your policy document along with duly filled claim form to available touch points within 15 days of discharge
    • HDFC Life may ask for more documents/information as per additional  requirement
    • Claim will be verified and settled as per policy terms & conditions

Health Claim Process

Quick steps to submit your claims

Health Assure & Surgicare Reimbursement Claim Process Flow

Health Assure & Surgicare Reimbursement Claim Process Flow

  • before

    Planned Hospitalization:

    • Choose non network hospital of your choice & intimate the TPA at least 72 hours prior to getting hospitalized
    • Get admitted to the chosen non network hospital
    • Pay the bill on discharge
    • Submit claim form as indicated in your policy document along with duly filled claim form to available touch points within 15 days of discharge
    • HDFC Life may ask for more documents / information as per additional requirement
    • Claim will be verified and settled as per policy terms & conditions
    after
  • before

    Emergency Hospitalization

    • Get admitted to the hospital as per the hospital norms and seek emergency treatment
    • Within 24 hours of hospitalization, insured/family members intimate about the hospitalization through any of the touch points available
    • Pay the bill on discharge
    • Submit claim form as indicated in your policy document along with duly filled claim form to available touch points within 15 days of discharge
    • HDFC Life may ask for more documents/information as per additional  requirement
    • Claim will be verified and settled as per policy terms & conditions

Health Assure Cashless/Surgical Claim Process

Health Assure Cashless/Surgical Claim Process

  • before

    Planned Hospitalization

    • Choose and approach network hospital of your choice well in advance
    • Produce health card at the network hospital counter to identify yourself as beneficiary for cashless services
    • Coordinate with network hospital to forward pre-authorization request to TPA at least 72 hours prior to date of hospitalization
    • TPA will coordinate with HDFC Life and will authorize the Cashless claim services as per policy T&C
    • On discharge hospital will submit the required documents to the TPA
    • HDFC Life may ask for more documents/information as per additional requirement. We may also ask you for the NEFT details to pay benefits to your account (as per eligibility)
    • Any amount over and above the amount pre-authorized will be paid at the time of discharge
    after
  • before

    Emergency Hospitalization

    • Get admitted to the hospital as per the hospital norms and seek emergency treatment
    • Within 24 hours of hospitalization, insured/family member should approach any of the touch points to share the patients Health card details
    • HDFC Life may ask for some more information as per the requirement. On receipt of that information, pre authorization request will be processed
    • TPA will coordinate with HDFC Life and will authorize the Cashless claim services as per policy T&C
    • On discharge hospital will submit the required documents to the TPA
    • HDFC Life may ask for more documents/information as per additional requirement. We may also ask you for the NEFT details to pay benefits to your account (as per eligibility
    • Any amount over and above the amount pre-authorized will be paid at the time of discharge

Cancer/Cardiac Claim Process

Cancer/Cardiac Claim Process

  • before

    On diagnosis/treatment of Cancer condition:

    • Submit all the required documents to any of the touch points of HDFC Life
    • HDFC Life may ask for more documents/information as per additional  requirements
    • Once all the documents/information is received, Claim will be verified and settled as per policy terms & conditions

Easy Health Claim Process

Easy Health Claim Process

  • before
    • Go to any of the hospital of your choice and pay the bill
    • Submit all the required documents to any of the touch points of HDFC Life
    • HDFC Life may ask for more documents/information as per additional  requirements
    • Claim will be verified and settled as per policy terms & conditions

Claim at Branch

  • before

    Download & fill up
    claim form

    after
  • before

    Collect all the required
    supporting claim documents

    after
  • before

    Submit claim form and
    supporting documents

Branch Locator

Find a nearest branch

Top Searches: Mumbai Bengaluru Delhi Chennai

Search results for "Tamilnadu" State

Documents Required for Health Claim:

1 Health Assure Plan

List of documents needed in Original are as follows

  1. Claim Form
  2. Discharge summary / Transfer summary / Death summary
  3. Hospital Final Bill and break up along with payment receipt.
  4. Doctor consultation notes and bill with payment receipt.
  5. Pharmacy prescriptions and Bill with payment receipt
  6. Diagnostic investigations reports and bill with payment receipt.
  7. All bills are needed in original.

List of document which can be submitted as a Copy (Self attested by Policy Owner)

  1. KYC of Policy owner (Masking Aadhar initial 8 Digits is mandatory if received as KYC)
  2. PAN of Policy owner (If not available in our records)
  3. NEFT documents of Policy owner

Document which can be submitted as a Copy (attested by hospital authority)

  1. Indoor hospitalization case paper copy attested by hospital authorities.

2 For other Health Plans

Group Insurance Claim Process


Claim at Branch

  • before

    Download & fill up
    claim form

    after
  • before

    Collect all the required
    supporting claim documents

    after
  • before

    Submit claim form and
    supporting documents

Branch Locator

Find a nearest branch

Top Searches: Mumbai Bengaluru Delhi Chennai

Search results for "Tamilnadu" State

To enable you arrange documents faster, find below a tentative list of documents that needs to be submitted along with the claim form:

1 For Natural Death:

  • Claim Form
  • Member information / Enrollment form (only for lender –borrower) ** not applicable for GTI claims
  • Death Certificate
  • Nominee NEFT Details
  • Current & Past Medical Records 

 

Imp note:

  • Valid Death Certificate issued by Municipal Authority will only be accepted ( issued under sec 12/17)
  • Doctor certificate issued on death of the member with cause of death
  • Copy of cancelled cheque or original bank statement with pre-printed Account Number, IFSC code and the nominee/ Beneficiary name on the same or copy of the bank passbook
  • Further requirement may be raised subject to claim assessment. 

2 For Accidental Death:

The claims processing, communications and documentation will remain as mentioned in the links. We have provided enablers as mentioned below if the claimant is residing outside India

1 How can I intimate a claim to HDFC Life?

  • If the claimant resides in Dubai, then claim documents can be submitted at our Dubai Representative Office.
  • Alternatively the claimant can email us the documents at [email protected] (with subject line NRI Claim). The physical documents should be sent to the following address:


Claims Department
HDFC Standard Life Insurance Company Limited
5th Floor, ILFS Building, Plot No. C-22, G-Block, 
Bandra-Kurla Complex, Bandra (E),
Mumbai – 400 051

 

2 Would the claim be paid in foreign currency?

3 Can I submit an NRE Account for receiving the claims proceeds?

Claim at Branch

  • before

    Download & fill up
    claim form

    after
  • before

    Collect all the required
    supporting claim documents

    after
  • before

    Submit claim form and
    supporting documents

Branch Locator

Find a nearest branch

Top Searches: Mumbai Bengaluru Delhi Chennai

Search results for "Tamilnadu" State

Claim at Branch

  • before

    Download & fill up
    claim form

    after
  • before

    Collect all the required
    supporting claim documents

    after
  • before

    Submit claim form and
    supporting documents

Branch Locator

Find a nearest branch

Top Searches: Mumbai Bengaluru Delhi Chennai

Search results for "Tamilnadu" State

Documents Required for Rural Claim:

1 Claims due to Maturity:

When a Rural insurance policy is maturing, HDFC Life will send an advance intimation (30 days in advance of the date of maturity) to the policyholder along with a blank discharge form. The policyholder has to submit filled and signed discharge form / voucher at nearest HDFC Life branch along with original policy bond and copies of latest KYC and Bank Details to make the payment.

Request you to carry the originals of all proofs for verification,

  • Original policy document
  • Advance Maturity Benefit Payout Discharge Voucher sent with intimation letter
  • Copy of the proposal form
  • NEFT mandate form along with copy of cancelled cheque leaf
  • Identity and address proofs, the details of which should match with our records
    • Identity proofs include Voter ID, Election ID, PAN Card, Driving License, etc.
    • Address proofs include Voter ID, Election ID, Driving License, Passport, etc.
  • In case the policy is assigned to Society we would require consent letter and endorsement copy along with policy document

2 Claims due to Death:

Quick Claims Processing for Special Circumstances

 

1 Flood in the state of Maharashtra 2021

2 Cyclone Yaas in the state of Odisha 2021

3 Cyclone Tauktae in the states of Gujarat, Maharashtra and Goa 2021

4 Delhi Riots 2020 Claim Information

5 Super Cyclone in the states of West Bengal and Odisha 2020

Super Cyclone in the states of West Bengal and Odisha 2020

We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.

Please allow us to help you with a faster process of claim settlement.

Please find the process detailed below:

  • Download and fill the claim form to initiate a death claim and submit the same - claim form
  • Submit the attested death certificate issued by Local Government, Police or Hospital
  • Submit the Identity & residence proof of Nominee or Beneficiary
  • Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose

 

For any assistance, please write to us at

  [email protected]
 1860-267-9999

Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Nodal officers with name and contact numbers:

The nodal officers would be available from 10:00 AM to 6:00 PM.

Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:

BRANCH NAME

BRANCH ADDRESS

POINT OF CONTACT

CONTACT NUMBER

Kolkata-Menaka Estate

HDFC Life, Menaka Estate, 3 Red Cross Place, Ground Floor, Near Governor House, Kolkata-700001, West Bengal

Indranath Saha

8336901883

Kolkata-New Alipore

HDFC Life, 30 SA/2, Block B, Shibnath Shastri Lane, New Alipore, Kolkata-700053, West Bengal

Anirban Mukherjee

9051386500

Balasore- F M Circle

HDFC Life, 3rd Floor, Bastukan Building, Shoppers Arcade,FM Circle,Balasore-756001, Odisha

Deepak Mohanty

9090188331

6 Cyclone Nisarga in the states of Maharashtra and Gujarat 2020

Cyclone Nisarga in the states of Maharashtra and Gujarat 2020

We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.

Please allow us to help you with a faster process of claim settlement.

Please find the process detailed below:

  • Download and fill the claim form to initiate a death claim and submit the same - claim form
  • Submit the attested death certificate issued by Local Government, Police or Hospital
  • Submit the Identity & residence proof of Nominee or Beneficiary
  • Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose

 

For any assistance, please write to us at

  [email protected]
 1860-267-9999

Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Nodal officers with name and contact numbers: 

The nodal officers would be available from 10:00 AM to 6:00 PM.

Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:

BRANCH NAME

BRANCH ADDRESS

POINT OF CONTACT

CONTACT NUMBER

Gujarat - Vapi

HDFC Life, Emperor Tower, Upper Ground Floor, Daman Road Chala, Vapi- 396 191, Gujarat

Rahul Sharma

9719003857

Maharashtra - Ratnagiri

HDFC Life, 2nd Floor, Paras Plaza, KC Jain Nagar, Ratnagiri, Maharashtra - 415612

Mithun Pandit

9823172025

Surjit Shrikrishna Kelkar

7741005147

7 Gujarat chemical factory blast 2020 claim information

Gujarat chemical factory blast 2020 claim information

We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.

Please allow us to help you with a faster process of claim settlement.

Please find the process detailed below:

  • Download and fill the claim form to initiate a death claim and submit the same - claim form
  • Submit the attested death certificate issued by Local Government, Police or Hospital
  • Submit the Identity & residence proof of Nominee or Beneficiary
  • Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose

 

For any assistance, please write to us at

  [email protected]
 1860-267-9999

Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Nodal officers with name and contact numbers: 

The nodal officers would be available from 10:00 AM to 6:00 PM.

Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:

BRANCH NAME

BRANCH ADDRESS

POINT OF CONTACT

CONTACT NUMBER

Bharuch - Aditya Complex

HDFC Life, Second Floor, Gala No. 8 to 11, Aditya Complex, Kasak Road, Near Kasak Fountain, Bharuch - 392002

Mr Suleman G

9879003079

8 Heavy rainfall and floods in Andhra Pradesh, Telangana, Maharashtra and Karnataka 2020

We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.

Please allow us to help you with a faster process of claim settlement.

Please find the process detailed below:

  • Download and fill the claim form to initiate a death claim and submit the same - Claim form
  • Submit the attested death certificate issued by Local Government, Police or Hospital
  • Submit the Identity & residence proof of Nominee or Beneficiary
  • Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose


For any assistance, please write to us at

  [email protected]
  1860-267-9999

Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Nodal officers with name and contact numbers:

The nodal officers would be available from morning 10:00 AM to evening 6:00 PM.

Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branch and representative are given below:

State

Branch Name

Branch Address

Point of Contact

Contact Number

Karnataka

Gulbarga

HDFC Life
IInd floor, Asian Plaza, Opp Syndicate Bank, Timmapure Circle,
Gulbarga 585102

Siddesh C Patil

8050587967

Sandeep Kale

7406088688

Andhra Pradesh

Kurnool

H.No. 51/936-G, Siri Enclave, 1st  Floor, JCS Complex, Opp NEW RTC Bus station
Kurnool-518003, Andhra Pradesh.

Sesha Sai Teja

9966880299

Andhra Pradesh

Vijaywadada

H.No.40-1-182, 1st Floor, M.L.Towers,
M.G.Road, Labbipet, Vijayawada-520010, Andhra Pradesh.

Abdul Matheen

7075747015

Andhra Pradesh

Ongole

H.No.9-1-24, 2nd Flr, MVS Reddamma complex, Court Centre, Nr Central Cafe, Ongole - 523002, Andhra Pradesh.

Yedukondalu Ch

9290691409

Andhra Pradesh

Guntur

H.No. 5-87-7, 2nd Floor, City Center Building, Laxmipuram Main Road, Abvove Reliance Mart, Guntur -522002, Andhra Pradesh

Venkateswarlu P

9603230797

Andhra Pradesh

Nellore

H.No. 1st Floor, 15/181, Kavita Krishna
AnnexeSubedarpet, Kanamaha Centre,
Nellore - 524001

Vinod Kumar M

9160330528

Telangana

Warangal

H.No.1-8-620, 4th Floor, Thirumala Central, Ambedkar Junction,
Hanamkonda, Warangal, 506001, Telangana
 

Raveendra KV

9959983621

Telangana

Karimnagar

#2-3-110,1st Floor, Old Vajramma Towers, Opp: Sreenidhi Apartments,
 Kaman to Bus Stand Road, Karimnagar-505001
 Telangana

Ravinder Manda

9396478371

Telangana

Hyderabad Begumpet

H.No. 1-10-60 to 62, 3rd Flr, Ashoka Raghupathi Chambers,  Begumpet, Hyderabad 500 016
Telangana

Venkata Nagesh

9849927575

Telangana

Hyderabad Banjarahills

Urmila Heights, 1st Floor, Opposite Rainbow Children Hospital,
Banjara Road No 10, Hyderabad-500034, Telangana.

Kishore Kumar P

9848599088

Maharashtra

Chiplun

SN 138, Ground Floor, Jivan Jyoti Building, Shivaji Nagar, Chiplun, Maharashtra 415605

Pooja Shinde

8379938475

9 Cyclone Nivar in the states of Tamil Nadu, Andhra Pradesh and Puducherry 2020

We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.

Please allow us to help you with a faster process of claim settlement.

Please find the process detailed below:

  • Download and fill the claim form to initiate a death claim and submit the same - Claim form
  • Submit the attested death certificate issued by Local Government, Police or Hospital
  • Submit the Identity & residence proof of Nominee or Beneficiary
  • Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose


For any assistance, please write to us at

  [email protected]
  1860-267-9999

Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Nodal officers with name and contact numbers:

The nodal officers would be available from morning 10:00 AM to evening 6:00 PM.

Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:

State

Branch Name

Branch Address

Point of Contact

Contact Number

Andhra Pradesh

Kurnool

H.No. 51/936-G, Siri Enclave, 1st  Floor, JCS Complex, Opp NEW RTC Bus station
Kurnool-518003, Andhra Pradesh.

Sesha Sai Teja

9966880299

Andhra Pradesh

Vijaywadada

H.No.40-1-182, 1st Floor, M.L.Towers,
M.G.Road, Labbipet, Vijayawada-520010, Andhra Pradesh.

Abdul Matheen

7075747015

Andhra Pradesh

Ongole

H.No.9-1-24, 2nd Flr, MVS Reddamma complex, Court Centre, Nr Central Cafe, Ongole - 523002, Andhra Pradesh.

Yedukondalu Ch

9290691409

Andhra Pradesh

Guntur

H.No. 5-87-7, 2nd Floor, City Center Building, Laxmipuram Main Road, Abvove Reliance Mart, Guntur -522002, Andhra Pradesh

Venkateswarlu P

9603230797

Andhra Pradesh

Nellore

H.No. 1st Floor, 15/181, Kavita Krishna
AnnexeSubedarpet, Kanamaha Centre,
Nellore - 524001

Vinod Kumar M

9160330528

Tamil Nadu

Chennai T Nagar

37/38, 2nd Floor, ASVN, Ramana Towers, Venkatnarayana Rd, T Nagar, Chennai, Tamil Nadu 600017

Karthikeyan V

9176208831

Tamil Nadu

Coimbatore R S Puram

HN 103, 1st Flr, Indsil, W TV Swamy Rd, R S Puram West, Coimbatore, Tamil Nadu 641002

Sriram K

9894462837

Punducherry

Punducherry

No 78, 3rd Floor, Krishna Enclave Villianur Main Rd, Reddiarpalayam Near Aziz Nagar Market, Puducherry 605010

P Yagamoorthy

8608691234

10 Cyclone (Fani)in the state of Odisha and the neighbouring states

Cyclone (Fani) Odisha and the neighboring states 2019 claim information

We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.

Please allow us to help you with a faster process of claim settlement.

Please find the process detailed below:

  • Download and fill the claim form to initiate a death claim and submit the same - Claim form.
  • Submit the attested death certificate issued by Local Government, Police or Hospital
  • Submit the Identity & residence proof of Nominee or Beneficiary
  • Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose

 

For any assistance, please write to us at

  [email protected]
 1860-267-9999

Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Nodal officers with name and contact numbers:

The nodal officers would be available from morning 10:00 AM to evening 6:00 PM.

Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:

BRANCH NAME

BRANCH ADDRESS

CONTACT PERSON

CONTACT NUMBER

Bhubaneswar - Saheed Nagar

HDFC Life, 3rd Floor, Plot No.794, Dhawan Complex, Near Pantaloon Showroom, Saheed Nagar - Pin Code: 751007

Tushar Swain

7381084460

Cuttak - Royal Tower

HDFC Life, Second Floor, Royal Tower, Link Road Square, Madhupatna - Pin Code: 753010

Rajkumar Singh

7978751044

Angul - Bazar Chowk

HDFC Life, First Floor, Plot No. 1242, Above Ghasiram Fashion, Bazar Chowk - Pin Code:759122

Himansu Sahu

7381085600

Berhampur

HDFC Life, Spectrum Centre, 2nd Floor, Near ST Bus Stand - Pin Code:760001

Sridhar Panda

7381057626

11 Flood in the states of Assam and Bihar

Floods in the state of Assam and Bihar 2019 claim information

We share our heartfelt condolence for the lives lost and sincere wishes for speedy recovery of those injured.

Please allow us to help you with a faster process of claim settlement.

Please find the process detailed below:

  • Download and fill the claim form to initiate a death claim and submit the same - claim form 
  • Submit the attested death certificate issued by Local Government, Police or Hospital
  • Submit the Identity & residence proof of Nominee or Beneficiary
  • Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose

 

For any assistance, please write to us at

  [email protected]
 1860-267-9999

Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Nodal officers with name and contact numbers: 

The nodal officers would be available from 10:00 AM to 6:00 PM.

Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:

BRANCH NAME

BRANCH ADDRESS

CONTACT PERSON

CONTACT NUMBER

Jorhat - AT Road

HDFC Life, 2nd Floor, Asian TVF building, Opp. Chowk Bazaar, AT Road, Jorhat - Pin Code:785001

Prasanta Mondal

9932245004

Lakhimpur - NT Road

HDFC Life, 1st Floor, MD Tower, NT Road, Lakhimpur - Pin Code:787001

Shyamakanta Kalita

9401641351

Muzaffarpur - Amgola Road

HDFC Life, 2nd Floor, Vikas Bhawan, Near Oriental Club, PO Ramana - Pin Code:842002

Satya Prakash

8406803777

Patna - Boring Road

HDFC Life, Shop no. F1 to F10, 1st Floor, Pushpanjali Apt, Opp. Alankar Palace - Pin Code:800001

Ranjay Kumar

9570116655

12 Flood in the state of Maharashtra

Floods in the state of Maharashtra 2019 claim information

We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.

Please allow us to help you with a faster process of claim settlement.

Please find the process detailed below:

  • Download and fill the claim form to initiate a death claim and submit the same - claim form 
  • Submit the attested death certificate issued by Local Government, Police or Hospital
  • Submit the Identity & residence proof of Nominee or Beneficiary
  • Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose

For any further assistance,

  • Please write to us at: [email protected]

  • Or call us at 1860-267-9999, available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Nodal officers with name and contact numbers: 

The nodal officers would be available from 10:00 AM to 6:00 PM.

Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:

Branch Name

Branch Address

Point of Contact

Contact Number

Ratnagiri - Paras Plaza

2nd Floor ,Paras Palza ,K.C. Jain Nagar ,Near Maruti Mandir Chowk, Ratnagiri, Maharashtra - 415612

Mithun Pandit

9823172025

Sangli - Shiv Pavillion

1st Floor, Shiv Pavillion, CS No. 179, Ram Mandir Chowk, Sangli-Miraj Road, Sangli, Maharashtra - 416416

Tushar Shah

7720094167

Kolhapur - Surashi Apartment

1st Floor, Surashri Apartment, Plot No-7, E Ward, Near Hotel Pearl, New Shahupuri, Kolhapur, Maharashtra- 416006

Abhijit Tate

7350747600

Satara-Silver Arch

1st Floor, "Silver Arch", Plot no.1, Survey No.288-289, New Radhika Road, Satara-415001, Maharashtra

Nitin Khude

7720092920

13 Flood in the states of Kerala, Karnataka and Gujarat

Floods in the states of Kerala, Karnataka and Gujarat 2019 claim information

We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.

Please allow us to help you with a faster process of claim settlement.

Please find the process detailed below:

  • Download and fill the claim form to initiate a death claim and submit the same - claim form 
  • Submit the attested death certificate issued by Local Government, Police or Hospital
  • Submit the Identity & residence proof of Nominee or Beneficiary
  • Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose

 

For any assistance, please write to us at

  [email protected]
 1860-267-9999

Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Nodal officers with name and contact numbers:

The nodal officers would be available from morning 10:00 AM to evening 6:00 PM.

Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:

STATE

BRANCH NAME

BRANCH ADDRESS

POINT OF CONTACT

CONTACT NUMBER

Kerala

Kalpetta - Palakunnu Building

Royal Plaza, Ground Floor, Near Water Authority Office, Gudalai,Pin Code: 673121

Praful Das M S

9645603616

Perinthalmanna - Kpm Arcade

1st, 2nd Floor, Maharajika Towers, Opp. Governament Hospital,Pin Code: 679322

Vinod K P

8592030336

Manjeri - Sbi Bldg.

1st, 2nd Floor, Tarif Towers, Opp. KSEB Bhavan,Pin Code: 676121

Sindhu K B

7025099888

Kannur - Highway Arcade

Highway Arcade, 2nd Floor, TK Junction, Opp. Bhima Jewellery Showroom,Pin Code: 670001

Arjun K V

8943344814

Payyanur - Appus Towers

Near New Bus Stand,2nd floor, Appus Towers, Opp. HDFC bank,Pin Code: 670307

Jithin Gopalakrishnan

7510274803

Calicut - Kannore Road

1st, 2nd Floor, C.M. Matthew and Bros. Arcade, Chakkorath Kulam, Above Relaince Fresh Super Market,Pin Code: 673006

Sujeesh A

8943344818

Karnataka

Belgaum - Ganesh Empire

Plot No.13, 1st Floor, Flat No. F-03, Ganesh Empire, Near RPD Corner, Tilakwadi, Pin Code: 590006

Obaleppa Hanchinal

9663929624

Gujarat

Vadodara - Gotri Road

Pelican Complex, 3rd Floor, Opposite Race Course Towers, Above Citi Bank, Gotri, Pin Code: 390007

Hiren Shah

9714515830

14 Flood in the state Bihar

Floods in the state of Bihar 2019 claim information

We share our heartfelt condolences for the lives lost and sincere wishes for a speedy recovery of those injured.

Please allow us to help you with a faster process of claim settlement.

Please find the process detailed below:

  • Download and fill the claim form to initiate a death claim and submit the same - claim form
  • Submit the attested death certificate issued by Local Government, Police or Hospital
  • Submit the Identity & residence proof of Nominee or Beneficiary
  • Copy of bank pass book / Cancelled cheque leaf of the nominee for the NEFT purpose

 

For any assistance, please write to us at

  [email protected]
 1860-267-9999

Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Nodal officers with name and contact numbers:

The nodal officers would be available from morning 10:00 AM to evening 6:00 PM.

Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life branches and representatives are given below:

BRANCH NAME

BRANCH ADDRESS

CONTACT PERSON

CONTACT NUMBER

Patna - Exhibition Road

2nd Floor, Bhagwati dwarika Arcade, Exhibition Road, Patna, Pin - 800001

Shivam Kumar

9971448921

Bhagalpur - Spoke

ANN Tower, 1st Floor , RBSS SAHAY Road, Bhagalpur, Bihar,Pin - 812002

Gaurav Kumar

7909075441

15 Floods in the state of Kerala

Kerala 2018 floods claims information

We share our heartfelt condolence for the lives lost and sincere wishes for speedy recovery of those injured.

Please let us help you with the faster process of the claim settlement.

Please find the process detailed below:

  • Download and fill the claim form to initiate a death claim and submit the same - claim form 
  • Submit the attested death certificate issued by local government, Police or hospital
  • Submit the Identity & residence proof of Nominee or Beneficiary
  • Submit a copy of bank pass book/cancelled cheque leaf of the nominee for the NEFT purpose

For any assistance, please write to us at

  [email protected]
 1860-267-9999

Available from Mon-Sat from 10 AM to 7 PM (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Nodal officers with name and contact numbers:

The nodal officers would be available from 10:00 AM to 6:00 PM.

Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFCLife Regional representatives are given below: 

BRANCH NAME

BRANCH ADDRESS

Kannur-Highway Arcade

HDFC Life, 2nd Floor, Highway Arcade,T K Junction, Thalassery Road, Opp. Bhima Jewellery Showroom, Kannur - 670001

Karungapally-Noufal Building

HDFC Life, 2nd Floor, Noufal Building, Caston Portion, Opp. Head Post Office, Karungapally - 690518

16 Floods in the states of Assam and Gujarat

Assam and Gujarat 2017 floods claims information

We share our heartfelt condolence for the lives lost and sincere wishes for speedy recovery of those injured.

Download the claim form to initiate a death claim request 

Claim Form

Documents required for claim submission:

  • Attested Death Certificate issued by local government, Police or Hospital
  • Identity & Residence Proof of Nominee or Beneficiary

For any assistance, please write to us at

  [email protected]
 1860-267-9999

Available Mon-Sat from 10 am to 7 pm (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Our branch offices will provide all the required support to help you during the claim settlement process. Details of the HDFC Life Regional representative are given below:

BRANCH NAME AND ADDRESS

LOCATIONS

SPOC

CONTACT NUMBER

Branch Name:
Assam -  At Road, Jorhat

Address:
HDFC Life, 2nd Floor, Asian TVS Building, Opp. Chawk Bazaar, At Road, Jorhat, Assam 785001.

Assam

Sanjit Ghosh

9732826885

Branch Name:
Ahmedabad – IIM Road 

Address:
201/202, 2nd Floor, Shivalik Plaza, IIM Road, Ahmedabad, 380 015, Gujarat.

Gujarat

Thangaraj D

7299937273

 

Alternatively, you can email us at [email protected] or call us on 022-6668 2713/022-6668 2714.

17 For all affected by the Cyclone Hudhud

In light of the recent heart wrenching turn of events due to Cyclone Hudhud, HDFC Life has set up fast track processing for related claims. 

We share our heartfelt condolence for all the lives lost and sincere wishes for speedy recovery of those injured.

Download the claim form to initiate a death claim request:

  • Claim Form
  • Attested Death Certificate issued by local Municipal Corporation, Police or Hospital
  • Identity & Residence Proof of Nominee or Beneficiary


For any assistance, please write to us at

  [email protected]
  1860-267-9999

Available Mon-Sat from 10 am to 7 pm (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Our branch offices will support you with any help you may need, during the claim settlement process. The details of the HDFC Life Regional representative is given below:-


Alternatively, you can email us at [email protected] or call us on 022-6668 2713/022-6668 2714.

18 Claim information for all affected by the Earthquake in Nepal

In light of the recent heart wrenching turn of events in Nepal due to Earthquake, HDFC Life has set up fast track processing facility for related claims.

We share our heartfelt condolence for all the lives lost and sincere wishes for speedy recovery of those injured.

Kindly provide the following documents to process the claim:

  • Claim Form
  • Attested Death Certificate issued by local government, Police or Hospital
  • Identity & Residence Proof of Nominee or Beneficiary

For any assistance, please write to us at our dedicated email ID [email protected]or call our helpline number 18602679999 (Available Mon-Sat from 10 am to 7 pm).

You can download the claims form here.

Our branch offices will support you with any help you may need, during the claim settlement process. Click here to find your nearest HDFC Life branch.

19 Claim information for all affected by the floods in Jammu & Kashmir

In light of the recent heart wrenching turn of events in Jammu & Kashmir due to floods, HDFC Life has set up fast track processing facility for related claims. 

We share our heartfelt condolence for all the lives lost and sincere wishes for speedy recovery of those injured

Download the claim form to initiate a death claim request:

  • Claim Form
  • Attested Death Certificate issued by local Municipal Corporation, Police or Hospital
  • Identity & Residence Proof of Nominee or Beneficiary


For any assistance, please write to us at

  [email protected]
  1860-267-9999

Available Mon-Sat from 10 am to 7 pm (Local charges apply). Do not prefix any country code e.g. +91 or 00.

Our branch offices will support you with any help you may need, during the claim settlement process. The details of the HDFC Life Regional representative is given below:-

BRANCH SPOC CONTACT NO.
HDFC Life, 2nd Floor, Asian TVS Building, Opp. Chawk Bazaar, At Road, Jorhat, Assam-785001 Sanjit Ghosh 9732826885
201/202, 2nd Floor, Shivalik Plaza, IIM Road, Ahmedabad, Gujarat-380015, Thangaraj D 7299937273

Claim at Branch

  • before

    Download & fill up
    claim form

    after
  • before

    Collect all the required
    supporting claim documents

    after
  • before

    Submit claim form and
    supporting documents

Branch Locator

Find a nearest branch

Top Searches: Mumbai Bengaluru Delhi Chennai

Search results for "Tamilnadu" State

Pradhan Mantri Jeevan Jyoti Bima Yojana Claim Process Flow

  • Pradhan Mantri Jeevan Jyoti Bima Yojana Claim Process Flow

Pradhan Mantri Jeevan Jyoti Bima Yojana Claim Process Flow

  • before

    Nominee to approach the Bank wherein the Member was having the ‘Savings Bank Account’ through which he / she was covered under PMJJBY; long with the death certificate of the member.

    after
  • before

    Nominee to collect Claim Form, and Discharge receipt, from the Bank or any other designated source like insurance company branches, hospitals, PHCs, BCs, insurance agents etc., including from designated websites. The insurance companies concerned shall ensure wide availability of forms at all such locations. Supply of the form shall not be denied to any person requesting the same.

    after
  • before

    Nominee to submit duly completed Claim Form, Discharge Receipt, death certificate along with photocopy of the cancelled cheque of the nominee’s bank account (if available) or the bank account details to the Bank wherein the Member was having the ‘Savings Bank Account’ through which he / she was covered under PMJJBY.

Pradhan Mantri Jeevan Jyoti Bima Yojana Claim Process Flow

Pradhan Mantri Jeevan Jyoti Bima Yojana Claim Process Flow

Pradhan Mantri Jeevan Jyoti Bima Yojana Claim Process Flow

  • before

    Nominee to approach the Bank wherein the Member was having the ‘Savings Bank Account’ through which he / she was covered under PMJJBY; long with the death certificate of the member.

    after
  • before

    Nominee to collect Claim Form, and Discharge receipt, from the Bank or any other designated source like insurance company branches, hospitals, PHCs, BCs, insurance agents etc., including from designated websites. The insurance companies concerned shall ensure wide availability of forms at all such locations. Supply of the form shall not be denied to any person requesting the same.

    after
  • before

    Nominee to submit duly completed Claim Form, Discharge Receipt, death certificate along with photocopy of the cancelled cheque of the nominee’s bank account (if available) or the bank account details to the Bank wherein the Member was having the ‘Savings Bank Account’ through which he / she was covered under PMJJBY.

Claim at Branch

  • before

    Download & fill up
    claim form

    after
  • before

    Collect all the required
    supporting claim documents

    after
  • before

    Submit claim form and
    supporting documents

Branch Locator

Find a nearest branch

Top Searches: Mumbai Bengaluru Delhi Chennai Pune

Search results for "Tamilnadu" State

Initiate a claim* online through Whatsapp

Scan the QR code to start the process



*Only applicable for death claims

HDFC Life Insurance Solutions cover COVID-19 claims

All product contract already issued by HDFC Life covers COVID-19 claims. The settlement of Claim would be subject to declaring all pre-existing medical conditions at the time of policy purchase and in accordance to the applicable terms and conditions of the policy contact and the extant regulatory framework. There is no such exclusion in policy contract

Riders already issued by HDFC Life covers only the critical illnesses specified in the policy and hence COVID-19 claims will not be admissible.

Click here to view document

Watch how to make a life claim online

Quicker, simpler and efficient claim settlement process.


Please enter following details to find your claims status

Watch how to make a life claim online

Quicker, simpler and efficient claim settlement process.


Claim Forms

Download Form Icon Download Form

Downloads

  • Critical Illness Claim Form Download Icon Email Icon
  • Pradhan Mantri Jeevan Jyoti Bima Yojana - Claim Form (English) Download Icon Email Icon
  • Employer Certificate Download Icon Email Icon
  • Accidental Total Permanent Disability Download Icon Email Icon
  • Death Claim Form Download Icon Email Icon
  • Pradhan Mantri Jeevan Jyoti Bima Yojana - Claim Form (Hindi) Download Icon Email Icon
  • Doctor's Certificate Download Icon Email Icon
  • Death Claim Under Special Cases (Natural Disasters, Calamities, Bomb Blasts) Download Icon Email Icon

Claim Track Record
for FY 2020-2021

We have honoured 98.01% Individual Claims!*

At HDFC Life, we ensure a hassle-free and uniquely sensitive claim experience. We are always doing our utmost to enable faster settlement of claims, with our Claim Settlement Ratio reflecting this assurance.


icon
Same Day Claims Processing

Claims processed within 24 business hours for all claims over 3 years from date of inception**

*Individual death claim settlement ratio by number of policies as per audited annual statistics for FY 2020-21.

Know More


**Provided we have received all the relevant and required documents and no further investigation is required. Claim settlement process would be completed within stipulated timelines once the claim request is approved

Know More


Have a question

We’ll tell you everything you need to know about Claims Process

A ready reckoner of claims-related information for a
hassle-free settlement experience

1 What are the documents required to process a death claim?

The documents required to process the claim are based on the cause of death are:

SR.

DOCUMENT NAME

NATURAL

UN-NATURAL

NATURAL DISASTERS

i.

Claims Form * with bank account proof

ii.

Death certificate issued by the Government

iii.

Claimant’s Photograph

iv.

Claimant’s PAN card and address proof

v.

Original Policy Document

vi.

Police records attested by police authorities

vii.

Post Mortem attested by hospital authorities

viii.

Medical records for diagnosis and treatments

ix.

Doctor’s / Hospital’s certificate (Form)*

x.

Employer’s certificate (Form)* if employed

Note✔ : Required Documents
✖ : Documents Not Required

  • Unnatural cause would mean Accidental / Murder / Suicide.
  • Any document submitted in photocopy needs to be Originally Seen and Verified by HDFC Life employee.
  • * All the required forms are available on our website in “Download Form” tab under the following link - http://www.hdfclife.com/claims
  • Documents (i – iv) are only required where claims are submitted under following products - Pension Plans, Single Premium Whole of Life, Savings Assurance Plan, Immediate Annuity Plan.
  • Original Policy document will not be required for Group Claims.
  • HDFC Life may call for documents apart from the above (case specific).
  • Physical version of the electronic insurance policies need not be submitted by customers when electronic insurance policies are issued through the platform of registered Insurance Repositories.

2 What are the documents required for Critical Illness Claim?

3 Which account proofs can be submitted?

4 What needs to be done if the Policy documents are not available with the Nominee?

1 To whom will the death claim amount be paid?

The claim amount is payable to the Policyholder / nominee / beneficiary / appointee / assignee under the Policy. Every Policy document clearly states the names against these roles.

RULE FOR PAYMENTS

PAYEE

In UL-Young Star / Children’s Plan

Beneficiary

Proposed Policyholder is different from the Life Assured

Proposed Policyholder

Policy is Assigned

Assignee

None of the above

Nominee (for death claims) / Life Assured (for living benefit claims)

Nominee is a minor

Appointee

Note:

  • In case the life assured has changed the nomination / appointee. The death claim amount is payable to the latest nominee / appointee registered with the Company
  • In case the Policy is re-assigned, then the death claim amount is payable to the latest nominee / appointee registered with the Company
  • In case there are no nominations under the Policy the death benefits would be paid to the heirs of the deceased Life Assured. HDFC Life would seek Succession Certificate; if the successor is minor, then Guardianship Certificate

3 What is the timeframe within which the claim has to be reported to the company?

4 Is NEFT mandatory for all Life, Group and Rural claims?

5 What is the maximum processing timeline prescribed by Insurance Regulatory Development Authority of India (IRDA)?

TYPE OF CLAIM

CLAIM SETTLEMENT TURNAROUND TIME

Claim which does not requires an investigation

30 days from receipt of all relevant papers and clarifications required

Claim which requires an investigation

120 days from the date of lodging the claim

1 What is the Grievance mechanism available, if Im not satisfied with the claims decision?

The customer can contact us on the below mentioned address in case of any complaint/ grievance:

Grievance Redressal Officer
HDFC Life Insurance Company Limited,
12th Floor, Lodha Excelus,
Apollo Mills Compound, N .M. Joshi Road,
Mahalaxmi, Maharashtra, Mumbai - 400 011
Helpline number: 18602679999 (Local charges apply)
E-mail: [email protected]

In case you are dissatisfied with our service, we have in place an internal mechanism to ensure effective and timely resolution of your complaints. You can view our grievance redressal link here

If you are still not satisfied with the response provided by the Claims Review Committee, you could also approach the Insurance Ombudsman in your region

1 How will I know that a claim is registered?

  • HDFC Life will send an acknowledgement letter within 15 days of receiving the documents.
  • In case there are any further requirements the same will be intimated via this letter, e-mail on your registered address and SMS on your registered mobile number.

2 What if the NEFT payment made by HDFC Life is rejected by the bank?

3 If a claim is rejected, then how will the same be communicated?

The claims processing, communications and documentation will remain as mentioned in the links.
We have provided enablers as mentioned below if the claimant is residing outside India

1 How can I intimate a claim to HDFC Life?

  • If the claimant resides in Dubai, then claim documents can be submitted at our Dubai Representative Office.
  • Alternatively the claimant can email us the documents at [email protected] (with subject line NRI Claim). The physical documents should be sent to the following address:


Claims Department
HDFC Life Insurance Company Limited
5th Floor, ILFS Building, Plot No. C-22, G-Block, 
Bandra-Kurla Complex, Bandra (E),
Mumbai – 400 051

 

2 Would the claim be paid in foreign currency?

3 Can I submit an NRE Account for receiving the claims proceeds?

1 How do I get to know about my TPA?

TPA Services are available only for claims under Health Assure plan and not for claim in other health plans.

Please reach out to
Paramount Health Services (TPA) Pvt Ltd
Claims Department
Plot No . A-442, Road No – 28,
Wagle Industrial Estate,
Thane (West) - 400 604, Maharashtra
Toll free help line: 1800227922(24 X 7 hours)
Email: [email protected]
Customer Portal
www.paramounttpa.com/hdfclife/

2 What are the documents required for claim processing?

3 Where do I submit the claim related documents?

4 For seeking cashless claims service under Health Assure plan where do I get to see the Network Service Provider’s list?

6 From where can I download claim form?

You can download the claim form from the “Claim Forms” section present above. Select “Health Insurance” from the dropdown.

7 Whom should I contact in case of any claim related query?

For any Health Assure claim related info, Policy Holder/Insured can contact :
Paramount TPA:  1800227922 or can also write an email to
[email protected] or can visit www.paramounttpa.com/hdfclife/
For query related to claims under other Health Plans contact [email protected] or call at 18602679999

11 Where do I submit the claim related documents while making claim under Cancer Care, Cardiac Care, Easy Health plans?

You can submit the claims documents for processing through the following modes:

  • Walk into the nearest HDFC Life Branch and submit the documents
  • Email from your registered email address to [email protected]

"Please limit your email size including attachment to less than 10 MB to enable smooth and quick email response.

13 What are the exclusions applicable while making the claim?

You can refer to your policy document for policy level coverages and exclusions

1 What are the documents required for claim processing?

The claims must be submitted along with following documents in original or attested photocopies:

  • Duly filled and signed claim form in original(including NEFT details)
  • Original/attested copy of Policy document
  • Claimant’s identity and residence proof
  • Advance discharge voucher
  • A copy of medical records for diagnosis & treatment attested by treating doctor
  • A copy of past medical records attested by self
  • Attending physician statement
  • Usual family doctor certificate
  • Employer certificate (if applicable)
  • Please note that mentioned below is an indicative list of required documents and we reserve the right to call for additional documents or raise further requirements.

2 Where do I submit the claim related documents?

3 From where can I download claim form?

4 Whom should I contact in case of any claim related query?

1 Where do I submit the claim related documents?

You can submit the claims documents for processing through the following modes:

  • Send it directly to the Health Claims team for processing at below mentioned address

Health Claims Team
11th Floor, Lodha Excelus, Apollo Mills Compound
N.M Joshi Marg, Mahalakshmi, Mumbai, 400011, Maharashtra
Email: 
[email protected]
Tel: 66682846

  • Hand over the documents to the Sales person
  • Walk into the nearest Branch and submit the documents
  • The claim is required to be intimated to HDFC Life along with all necessary claim documents required within 60 days from the date of diagnosis of the condition. However, we may condone the delay in claim intimation, if any, where the delay is proved to be for reasons beyond the control of the claimant.

2 From where can I download claim form?

3 Whom should I contact in case of any claim related query?

ARN: EU/07/21/24500