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For NRI Customers
(To Buy a Policy)
(If you're our existing customer)
For Online Policy Purchase
(New and Ongoing Applications)
Branch Locator
For Existing Customers
(Issued Policy)
Fund Performance Check
Login
Customers
Employees
Partner
How do I change my address?
To update the registered address please login to My Account
- To login, enter your registered mobile number / email ID / Policy ID / Client ID along with the Date of Birth.
- Click on Proceed and check the email ID & Mobile Number and click on Send OTP.
- Enter OTP & CAPTCHA and click on Login
- On successful logging in, click on 'My Account' button
- Click on Contact Details
- Click on edit icon for change in Mailing Address / Permanent Address
OR
Submit the Policy Servicing Request Form at any HDFC Life branch, OR
Email us at service@hdfclife.com along with a self-attested photocopy of your new address proof
NRI Customers: Please write to us at nriservice@hdfclife.com
Forms are available under the Forms & Downloads section under Quick links
For the list of acceptable address proofs, visit KYC Proofs under Quick links
How do I update my contact details?
To update the contact details/email id please login to My Account
- To login, enter your registered mobile number / email ID / Policy ID / Client ID along with the Date of Birth.
- Click on Proceed and check the email ID & Mobile Number and click on Send OTP.
- Enter OTP & CAPTCHA and click on Login
- On successful logging in, click on 'My Account' button
- Click on Contact Details
- Click on communication details (edit icon) to change email id/ mobile number
OR
You can update contact detail/email id through our official WhatsApp bot Etty or Website bot Elle.
To update contact detail/email id via WhatsApp bot Etty simply send ‘Hi’ on +91 8291890569
How do I update my PAN details?
To update PAN details please login to My Account
- To login, enter your registered mobile number / email ID / Policy ID / Client ID along with the Date of Birth.
- Click on Proceed and check the email ID & Mobile Number and click on Send OTP.
- Enter OTP & CAPTCHA and click on Login
- On successful logging in, click on 'My Account' button
- Click on Personal Details
- Click on PAN (edit icon)
OR
You can update PAN number through our official WhatsApp bot Etty or Website bot Elle.
To update PAN number via WhatsApp bot Etty simply send ‘Hi’ on +91 8291890569
How do I update my Bank/NEFT details?
To update bank details please login to My Account
- To login, enter your registered mobile number / email ID / Policy ID / Client ID along with the Date of Birth.
- Click on Proceed and check the email ID & Mobile Number and click on Send OTP.
- Enter OTP & CAPTCHA and click on Login
- On successful logging in, click on 'My Account' button
- Click on Bank Details
- Click on edit icon to add or edit NEFT details
Can I request for a Change in Name?
For correction or rectification in the name, please submit the Policy Servicing Request Form along with a copy of your Identity Proof and the Original Policy Document at any HDFC Life branch. Forms are available under Quick Link section, visit Forms & Downloads.
OR
You can also update the same by logging into My Account
Can I request for Change in Date of Birth?
For correction or rectification in the date of birth*, please submit the Policy Servicing Request Form along with a copy of your Age Proof at any HDFC Life branch. Forms are available under Quick Link section, visit Forms & Downloads.
OR
Email us at service@hdfclife.com along with a self-attested photocopy of your age proof
NRI Customers: Please write to us at nriservice@hdfclife.com
*According to the Proposal Form and Age Proof provided at the time of availing the proposal, the proposal is converted and date of birth is updated in our records.
ARN: DS/12/22/30961