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1 How do I change my address?

To update the registered address please login to My Account: https://myaccount.hdfclife.com/

  • To login, enter your registered mobile number / email ID / Policy ID / Client ID along with the Date of Birth.
  • Click on Proceed and check the email ID & Mobile Number and click on Send OTP.
  • Enter OTP & CAPTCHA and click on Login
  • On successful logging in, click on 'My Account' button
  • Click on Contact Details
  • Click on edit icon for change in Mailing Address / Permanent Address

OR

Submit the Policy Servicing Request Form at any HDFC Life branch, OR

Email us at [email protected] along with a self-attested photocopy of your new address proof

NRI Customers: Please write to us at [email protected]

Forms are available under the Forms & Downloads section under Quick links

For the list of acceptable address proofs, visit KYC Proofs under Quick links

2 How do I update my contact details?

To update the contact details/email id please login to My Account : https://myaccount.hdfclife.com/

  • To login, enter your registered mobile number / email ID / Policy ID / Client ID along with the Date of Birth.
  • Click on Proceed and check the email ID & Mobile Number and click on Send OTP.
  • Enter OTP & CAPTCHA and click on Login
  • On successful logging in, click on 'My Account' button
  • Click on Contact Details
  • Click on communication details (edit icon) to change email id/ mobile number

OR

You can update contact detail/email id through our official WhatsApp bot Etty or Website bot Elle.

To update contact detail/email id via WhatsApp bot Etty simply send ‘Hi’ on +91 8291890569

1 How do I update my PAN details?

To update PAN details please login to My Account : https://myaccount.hdfclife.com/

  • To login, enter your registered mobile number / email ID / Policy ID / Client ID along with the Date of Birth.
  • Click on Proceed and check the email ID & Mobile Number and click on Send OTP.
  • Enter OTP & CAPTCHA and click on Login
  • On successful logging in, click on 'My Account' button
  • Click on Personal Details
  • Click on PAN (edit icon) 

OR

You can update PAN number through our official WhatsApp bot Etty or Website bot Elle.

To update PAN number via WhatsApp bot Etty simply send ‘Hi’ on +91 8291890569

1 How do I update my Bank/NEFT details?

To update bank details please login to My Account: https://myaccount.hdfclife.com/

  • To login, enter your registered mobile number / email ID / Policy ID / Client ID along with the Date of Birth.
  • Click on Proceed and check the email ID & Mobile Number and click on Send OTP.
  • Enter OTP & CAPTCHA and click on Login
  • On successful logging in, click on 'My Account' button
  • Click on Bank Details
  • Click on edit icon to add or edit NEFT details

1 Can I request for a Change in Name?

For correction or rectification in the name, please submit the Policy Servicing Request Form along with a copy of your Identity Proof and the Original Policy Document at any HDFC Life branch. Forms are available under Quick Link section, visit Forms & Downloads.

OR

You can also update the same by logging into MyAccount : https://myaccount.hdfclife.com/

2 Can I request for Change in Date of Birth?

For correction or rectification in the date of birth*, please submit the Policy Servicing Request Form along with a copy of your Age Proof at any HDFC Life branch. Forms are available under Quick Link section, visit Forms & Downloads.

*According to the Proposal Form and Age Proof provided at the time of availing the proposal, the proposal is converted and date of birth is updated in our records.

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ARN: DS/12/22/30961