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Online Buy Support


Branch Locator

Policy Holder Services


Fund Performance Check

Online Buy Support

Branch Locator

Policy Holder Services

Fund Performance Check

1 How do I change my address?

  • To update the registered address please click on the link https://custapp.hdfclife.com/CustomerPortalWebAppOTA/

  • Enter policy number

  • Select Date of Birth

  • In 'Ref. from' box, select 'SMS/Email Comm.'

  • Click on 'Search' button

  • Click on the policy

  • Click on Modify Personal Details

  • Submit the Policy Servicing Request Form at any HDFC Life branch, OR
  • Forms are available under the Forms & Downloads section under Quick links

  • For the list of acceptable address proofs, visit KYC Proofs under Quick links

2 How do I update my contact details?

1 How do I update my PAN details?

To update PAN details please click on the link https://custapp.hdfclife.com/CustomerPortalWebAppOTA/

  • Enter policy number

  • Select Date of Birth

  • In 'Ref. from' box, select 'SMS/Email Comm.'

  • Click on 'Search' button

  • Click on the policy

  • Click on Modify Personal Details

  • Click on Update PAN

OR

You can also update the same by logging into MyAccount: https://myaccount.hdfclife.com/

1 How do I update my Bank/NEFT details?

To update bank details please click on the link https://custapp.hdfclife.com/CustomerPortalWebAppOTA/

  • Enter policy number

  • Select Date of Birth

  • In 'Ref. from' box, select 'SMS/Email Comm.'

  • Click on 'Search' button

  • Click on the policy

  • Click on Modify Personal Details

  • Click on Standalone NEFT

OR

You can also update the same by logging into MyAccount : https://myaccount.hdfclife.com/

1 Can I request for a Change in Name?

For correction or rectification in the name, please submit the Policy Servicing Request Form along with a copy of your Identity Proof and the Original Policy Document at any HDFC Life branch. Forms are available under Quick Link section, visit Forms & Downloads.

OR

You can also update the same by logging into MyAccount : https://myaccount.hdfclife.com/

2 Can I request for Change in Date of Birth?

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ARN: EU/07/21/24471