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NRI Customer Service

Greetings from NRI Center. We have attempted to provide key information here that is pertinent to non-resident Indians (NRIs) and people of Indian origin who have foreign nationality and reside abroad.


Call us: +91-8916694100 (Mon-Sat 10 am to 7 pm IST, Local charges applicable) Mail us: [email protected]


  • Maturity
  • Auto debit
  • Claim
  • Surrender
  • My Account


At HDFC Life, our promise to you is a worry-free future so you may take pleasure in the present.

  • To process your maturity amount, you are requested to submit following documents:
    PAN Card (Only if tax is applicable to the policy, deduction of 20% will be done if not submitted. If available, then TDS is 5%)
  • NEFT details - A printed proof from the bank with name of the Account holder, account no. and IFSC. E.g. Personalized cancelled cheque or a copy of latest Bank Statement / Passbook containing these details.
  • In case the payment is required to be made into your NRE account, then submit:

    • NRE bank statement showing all premium payments made towards your policy from the said account
    • In case of split pay out i.e. in NRI and saving account. Submit Bank statement/ Cheque copy of both the accounts

In case you have purchased a ULIP plan with settlement option and wish to choose the settlement option, please mention the settlement term and frequency of payment for the same. Send us the details at least 30 days before the maturity date.

You can also submit your documents through any of the following modes:

IMPORTANT: For assigned policies a No Objection Certificate (NOC) from Assignee would be required. NOC should be on the institutions letter head. NOC should have the Stamp/Seal of the Institution along with the signature of authorized signatory for the Institution.

Also kindly note:

PAN needs to be mandatorily linked with Aadhaar. In case your PAN is not linked with Aadhaar, PAN shall become inoperative under the Income-tax law resulting in higher tax deduction at source from any payouts due to you.


ARN: INT/DS/03/23/1408