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  • HDFC Life ClassicAssure PlusInvestment
  • HDFC Life ClassicAssure PlusInvestment
  • HDFC Life ClassicAssure PlusInvestment

For Online Policy Purchase

(New and Ongoing Applications)

Branch Locator

For Existing Customers

(Issued Policy)

Fund Performance Check

1 How do I Login to My Account portal?

You can login to My Account portal by following below steps:

Step 1: Click on the link to login: https://myaccount.hdfclife.com/login

Step 2: Enter your registered mobile number / email ID / Policy ID / Client ID along with the Date Of Birth.

Step 3: Click on Proceed and check the email ID & Mobile Number and click on Send OTP.

Step 4: Enter OTP & CAPTCHA and click on Login

2 What is Client ID for My Account portal?

The Client ID consists of eight digits, which is located in your policy document or at the top right hand side of your renewal premium receipt. You can also get Client ID from the Elle Chat Bot on the website.

3 How many days after policy buying, customer can login into My Account portal?

After 2 days of policy conversion, you will be able to login into My Account portal.

4 How many login attempts do I have?

You will have 5 login attempts post which your account will be blocked.

5 What to do when my access to My Account is blocked?

Account has been blocked as the OTP has been entered incorrectly multiple time, you can log in using the OTP triggered to your registered email ID/ mobile number to log in after 1 hour.

6 Can I get OTP on a different mobile number or email ID than the registered one ?

No. For security reasons, OTP is triggered only to your registered mobile number and email ID.

7 How can HUF customers login into HDFC Life portal?

Step 1: HUF customer can login into My Account portal by entering Policy number and Date of Birth (DOB) as 01/01/9999.

Step 2: Click on Proceed button and enter password and CAPTCHA and click on Login.

8 How to proceed with login if DOB or OTP verification fails?

Check your details and retry once again, if you are still facing any issues, please write to us at [email protected]

1 How do I get my premium receipts?

You may download premium receipts from the E-Statement Section of My Account. You can also get your premium receipts through website Bot –Elle or through WhatsApp Bot – Etty by a simple WhatsApp message on 
+91 8291890569.

2 How do I get the Annual Premium Statement?

You may download Annual Premium Statement from the E-Statement Section of My Account. You can also get your Annual premium statement through website Bot - Elle or through WhatsApp Bot - Etty by a simple WhatsApp message on
+91 8291890569.

3 How do I get the Detailed Unit Statement?

You may download detailed Unit Statement from the E-Statement Section of My Account.

4 What is the password to open the soft copy of the Unit Statement & the Annual Premium Statement?

To open the Unit Statement & the Annual Premium Statement, the password would be your date of birth in DDMMYYYY format. You may also download your Unit Statement & Annual Premium Statement from the E Statement Section of My Account.You may also download your Unit Statement & Annual Premium Statement through website Bot - Elle or through WhatsApp Bot - Etty by a simple WhatsApp message on +91 8291890569.

5 How to avail of a duplicate policy document?

You can download a soft copy of your policy document by clicking on the following link: https://myaccount.hdfclife.com/ or you can message ‘policy document’ on our official WhatsApp no.
+91 8291890569.

OR to avail of a duplicate hard copy of policy document, you need to submit the duly filled Indemnity Form, (Loss policy indemnity and Non policy Indemnity) from your registered email ID at [email protected] or you can visit any HDFC Life branch. To locate your nearest branch, visit https://www.hdfclife.com/contact-us/branch-locator

Forms are available under Quick links, refer Forms & Downloads.

6 How do I get the Bonus Statement?

You may download Bonus Statement from the E-Statement Section of My Account.

7 How do I get the Medical Report?

You may download the Medical Report available under Tools & Downloads section of My Account. The medical report will be available in 15 minutes from the time of request for a period of 2 days only.

1 How do I check the Branch Address and Timings?

Please click here to check the Branch address and timings.

2 How do I activate SMS alerts for my policy details?

You may activate SMS alerts from the Get Alerts Section under Tools & Download tab in My Account. Please select the mode of notification i.e. email or SMS alerts for transactions.

3 How do I check NAV on a daily basis?

To check Net Asset Value (NAV) on a daily basis, log into MyAccount portal and go to My Policy > Policy Summary then click on portfolio under 'Fund Summary' tab.

Click here to log into MyAccount

4 How do I check my policy fund value?

You can check your policy fund value under Policy Summary Section under My Policy Tab of My Account. You may also check your fund value through website Bot - Elle or through WhatsApp Bot - Etty by a simple WhatsApp message on
+91 8291890569.

5 How do I update my contact number and email ID?

You may update your contact number and email ID in the Personal details section under My Profile tab of My Account. You can also update your contact number and email ID through Etty Bot by simple WhatsApp message on
+91 8291890569.

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ARN: DS/11/22/30209