HDFC Life WhatsApp Etty Bot
Easy to access and always-on facilities of our WhatsApp chatbot bring a blend of comfort and satisfaction.
Policy number, DOB, and OTP verification to authenticate access to policy and transaction-related data.
In-house NLP engine offers intelligent services such intent identification and handling of dynamic requests.
Experience the easy of conversing with regional languages such as Hindi, Bengali, Tamil, Telugu and 5 other languages.
650+ unique policy-related and dynamic queries to address all your problems.
Easy to get nearest branch by just sending your location.
The bot can process queries placed through voice, marking a milestone in ensuring ease of use for customers.
Why you need this service?
- The fastest way to get your policy-related documents.
- Customer’s query responses takes place in real time.
- Quickest way to alter anything in your policy without visiting a branch.
- Secure Communication.
- Maximum security and encrypted data transfer.
FAQS
What is WhatsApp Chatbot?
The WhatsApp chatbot for HDFC Life is an AI-powered bot that understands your commands and fulfils your requests with the help of natural language processing. It is just like a portable virtual assistant that is available 24/7.
Is it safe to access my policy information on WhatsApp?
Data security is our first and foremost priority. Every time you access policy details on WhatsApp, we will ask for authentication details like mobile no., date of birth, and OTP verification.
What kind of services will be available on WhatsApp?
You can buy new policy, get policy-related information, documents such as Premium statements, unit statement & premium receipt, apply for claims, and get address to HDFC Life branches, among other services.
Will I get my policy documents on WhatsApp?
Your policy documents will be shared as PDF on WhatsApp as well as to your registered email ID.
Customer Speak
HOW CAN WE HELP YOU
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Our vision is to provide innovative and customer-centric insurance plans that can help our customers secure their family's future as well as help them with other benefits such as tax savings. Keeping this in mind we offer a large range of life insurance plans such as term insurance plan, women's plan, health insurance plans, pension plans for retirement planning, child education plans, ULIPs, saving and investment plans. Most of these life insurance policies are available online, so buy one today and Sar Utha Ke Jiyo!.
As per regulatory changes, it is mandatory to submit PAN/Form 60 (if PAN is not available) for your policy with immediate effect. Please update via My Account/[email protected]/18602679999/HDFC Life branch. Ignore if already submitted.
HDFC Life Insurance Company Limited. CIN: L65110MH2000PLC128245, IRDAI Reg. No. 101.
Registered Office:
HDFC Life Insurance Company Limited,
Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahalaxmi, Mumbai 400 011. Tel No: (022)67516666.
The name/letters "HDFC" in the name/logo of the company belongs to Housing Development Finance Corporation Limited and is used by HDFC Life under a licence/agreement
For more details on risk factors, associated terms and conditions and exclusions, please read the sales brochure carefully before concluding a sale. ARN: EC/06/2017/9792