HDFC Life WhatsApp Etty Bot

HDFC Life WhatsApp Etty Bot

Key Features

Get every policy-related service done in one place in a hassle-free manner.

Easy to access and always-on facilities of our WhatsApp chatbot bring a blend of comfort and satisfaction.
Policy number, DOB, and OTP verification to authenticate access to policy and transaction-related data.
In-house NLP engine offers intelligent services such intent identification and handling of dynamic requests.
Experience the easy of conversing with regional languages such as Hindi, Bengali, Tamil, Telugu and 5 other languages.
650+ unique policy-related and dynamic queries to address all your problems.
Easy to get nearest branch by just sending your location.
The bot can process queries placed through voice, marking a milestone in ensuring ease of use for customers.

Why you need this service?

whatsapp etty bot Why you need this service
  • The fastest way to get your policy-related documents.
  • Customer’s query responses takes place in real time.
  • Quickest way to alter anything in your policy without visiting a branch.
  • Secure Communication.
  • Maximum security and encrypted data transfer.


What is WhatsApp Chatbot?

The WhatsApp chatbot for HDFC Life is an AI-powered bot that understands your commands and fulfils your requests with the help of natural language processing. It is just like a portable virtual assistant that is available 24/7.

Is it safe to access my policy information on WhatsApp?

Data security is our first and foremost priority. Every time you access policy details on WhatsApp, we will ask for authentication details like mobile no., date of birth, and OTP verification.

What kind of services will be available on WhatsApp?

You can buy new policy, get policy-related information, documents such as Premium statements,  unit statement & premium receipt, apply for claims, and get address to HDFC Life branches, among other services.

Will I get my policy documents on WhatsApp?

Your policy documents will be shared as PDF on WhatsApp as well as to your registered email ID.

Customer Speak


Speak to our Certified Insurance Experts

All days 9:00 AM to 9:00 PM IST

Instant Callback
Call Us

Mon-Sat 9:30 A.M to 6:30 P.M IST

Locate A Branch Near You
There has been changes in branch operation timings due to COVID 19
+91 8291 890 569   
Call Us

Mon-Sat 10 am to 7 pm IST (Local Charges Applicable.) (DO NOT prefix any country code e.g. +91 or 00.)

NRI Service
[email protected]

(For NRI customer only)

08000006609 to get details on your Fund Value
(Applicable for Unit Linked Plans only),
Premium Amount and Due Date
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