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Online Buy Support

Branch Locator

Policy Holder Services

Fund Performance Check

Pay Insurance Premiums

Multiple ways to pay premiums online using Net Banking, Credit Card, Debit Card, UPI, wallets, Bill Pay along with various offline and auto payment options.

Have a look at  the latest updates

Online Options

The list of online payment options to pay the premium instantly is provided below. Please click on the respective option for details.

  • Quick Pay
  • My Account
  • HDFC Life App
  • eCMS
  • 3 Click Net-banking
  • Paytm
  • PayZapp
  • Policy Bazaar
  • Bharat Bill Payment System (BBPS)
  • NSDL (National Securities Depository Limited)
  • IVR Payment
  • Spot Revival

Quick Pay

Pay renewal premium online through HDFC Life website using any of below mentioned payment instruments and also avail auto debit facility for timely future payments, while paying the premium.
Renewal premium payments are accepted for "In-force, Lapsed, Discontinued, Paid-up" policies of Life and “In-force, Pending renewal” of Health


Netbanking - For 77 banks this facility is available on Quick Pay. You may register for Auto debit (SI) on your bank account while paying through HDFC Bank and ICICI Netbanking account for future premium payment. Click here for list of Banks available.

Credit cards –Pay via Visa, Mastercard, Amex, MaestroDiners and international credit card on Quick Pay. You may register for Auto debit (SI) on card while paying through Visa, Mastercard, Maestro, Diners for future premium payment

Debit cards – Pay via Visa, Mastercard, Maestro, and Rupay cards on Quick Pay. You may register for Auto debit (SI) on HDFC bank account while paying through HDFC Bank Debit card for future premium payment

EMI – Pay renewal premium through EMI on credit card of Visa, Mastercard, Maestro and Diners cards.
You may also avail EMI on HDFC Bank debit card and card-less EMI options through Flexipay by HDFC Bank Instacred.

Wallet – Pay renewal premium using your preferred wallet option on Quick Pay. Airtel Money, PhonePe, Reliance Jio, Payzapp, and PayTM are the available wallet options.

UPI – Pay renewal premium of up to ₹ 1 Lakh through UPI.
Introducing new UPI Intent feature for all Android smartphone users, this feature enables the mobile users to initiate the transaction by fetching all UPI Apps, installed on user’s phone.

Walk in

The list of walk-in payment options to pay premium over the counter is provided below. Please click on the respective option for details.

  • HDFC Life Branches
  • HDFC Bank Branch
  • Bharat Bill Payment System (BBPS)
  • MP Online
  • APT Online
  • CSC (Common Service Centres) Outlets
  • Axis Bank Branches
  • Airtel Payments Bank
  • Cheque pick up

HDFC Life Branches

Payment can be made anytime during the working hours at our HDFC LIFE branch. 


Locate your nearest branch

i) Cheque or DD

You can submit Cheque /DD to branch personel or in dropbox or can send it through post or courier for renewal premium payment before grace period ends. Cheques/Demand Drafts must be drawn in favour of HDFC Life Policy No. XXXXXXXX.
Please mention your name, contact number and email ID on the reverse side of the cheque/DD to help us contact you, if required

Instructions

  • Submit the Declaration of Relationship for Third Party Payment in case the premium is paid by a person other than the Policy Owner (Third party relations). Acceptable third-party relationships include grandparents, parents, siblings, spouse and children. Also, if the payer is an NPO (Non-Profit organisation) like an NGO/charitable trust, the relevant portion of the Third-party declaration needs to be filled. Click here to download the KYC form .
  • For premium payment equal to and above ₹ 1,00,000 a copy of the identity and residence proof of the payer needs to be submitted.For Third party payments,an additional income proof of the payer needs to be submitted
  • Cheque or demand draft payments are accepted between 9.30 AM to 3.30 PM from Monday- Friday and between 9.30 AM to 1.00 PM on Saturday. Branches are closed on Sundays, national holidays and region- specific holidays.
  • As per RBI guidelines, non- MICR cheques may not be acceptable at a few locations.

 

ii) Credit/Debit Card (POS device)

You can pay renewal premium using Credit/Debit card (Visa,Mastercard, Rupay,Maestro) at any of our branch through Mswipe device.

Instructions

  • For premium payment above ₹ 1,00,000, a copy of the identity and residence proof of the payer needs to be submitted.

  • Renewal premium payments are accepted for "In-force, Lapsed, Discontinued, Paid-up" policies only.

  • EMI option is available for Axis Bank and ICICI Bank credit card through Mswipe.

  • Master/Visa/Maestro/American Express/RuPay Credit/Debit cards are accepted by us.


iii) QR code

Pay renewal premium by scanning QR code available at the HDFC Life Branch for "In-force, Lapsed, Discontinued, Paid-up" policies using netbanking, Cards, UPI, and wallet. Customers can scan the Paytm QR scan Code, using Paytm, placed across HDFC Life branches to pay digitally. You may also scan Branch Specific Quick Pay and Quick Register QR codes using any QR reader app like Paytm.


Auto debit

This is an automated facility which debits the premium from the bank account/card specified by you, on the premium due date.

Online Auto Debit Registration

Offline Auto Debit Registration

Quick Register

  • It is a secured digital platform to activate auto debit for renewal premium payment with the following added benefits

    Key Benefits

    • Quick registration.
    • Supports numerous Banks / Debit cards / Credit cards.
    • Zero mandate rejection (due to signature mismatch).

     

    Register Now

    Click here to see the process.

    How to setup Auto-Debit for renewal premium with Quick Register & Never miss premium payment on the due date? 

     

    Watch Video

    Below are the options available

    i) eNACH

    eNACH or API E-Mandate is a payment service initiated by RBI and the National Payments Corporation of India (NPCI) that allow anyone with a bank account to easily automate recurring payments
    To check the list of all banks which are live with API e-mandate, click on
    Live Members  link and Navigate to Live Banks in API E-Mandate 

     

    • Login through Quick Register
    • Enter Policy number & Date of Birth and validate the details
    • Click on Terms and Agreement checkbox and proceed
    • Register mandate using Account
    • Select your preferred bank as per the Live Banks in API E-Mandate list
    • Authenticate using eNACH


    ii) Aadhar based eSign

    This facility allows customers to authenticate their E-Mandates using Aadhaar-based eSign. Aadhaar based mandate Registration is only applicable for certain banks which offer such functionality.
    NOTE - Customer must have Aadhaar linked to his bank A/C to setup the mandate for auto-debit.
    To check the list of all banks which are live with eSign, click on
    Live Members link and Navigate to Live Banks in eSign 

     

    • Login through Quick Register
    • Enter Policy number & Date of Birth and validate the details
    • Click on Terms and Agreement checkbox and proceed
    • Register mandate using Account
    • Select your preferred bank as per the Live Banks in eSign list
    • Authenticate using AADHAR

    iii) OTP Based Mandate Registration - ICICI Bank
    ICICI Bank Account holder customers can now setup OTP Based Mandate Registration.
    Customer will receive OTP on his mobile number registered with ICICI Bank to validate the mandate.


    iv) SI on card
    Customer can register SI on credit card. Card networks that support this facility on the platform are – VISA, Master, Diners

    • Login through Quick Register
    • Enter Policy number & Date of Birth and validate the details
    • Click on Terms and Agreement checkbox and proceed
    • Register mandate using Credit Card
    • Enter card details and proceed with the registration

    NOTE: If your policy premium due date is within the next 15 working days, then please pay premium through Quick Pay

  • My Insurance Premium
  • Missed Due date
  • Loan EMI

My Insurance Premium

1 How can I pay my insurance premium online?

You can pay your insurance premium Online using the following Payment Options

3 How to pay via netbanking?

4 How to register eCMS through HDFC Bank?

5 What is an eIA?

eIA stands for "e-Insurance Account". NSDL National Insurance Repository (NIR) facilitates holding all types of insurance policies in electronic mode under one single e Insurance Account.
eIA holder customers can pay their HDFC Life renewal premium through NSDL platform. Click here

6 What is the limit on cash payments?

Payment of renewal premiums is allowed through cash mode upto ₹ 49,999 at any point of time and up to ₹ 1 lakh at client level in a Financial year

7 What is auto debit & how can I activate Auto-Debit for my insurance premium?

Auto debit is an automated facility which debits the premium from the bank account/card specified by you, on the premium due date.

You can enjoy the convenience of auto-debit of your insurance premium using the following Auto Debit Options

Online Registration

Offline Registration

8 How is the NACH facility availed and how many days will it take to get activated?

Customer can register for auto debit online in a paperless and hassle-free journey using Quick Register. The registration process will only take a few minutes! Please keep your bank/card details handy.

Link- https://onlinepayments.hdfclife.com/HDFCLife/quick_mandate_registration.html

Note: Please register at least 8-10 days prior to the premium due date.

OR

You can register for this service offline. Please submit the duly filled & signed Auto Debit Mandate along with a cancelled cheque at any of our nearest branch at least 30 days prior to the premium due date. You can locate your nearest branch here.
Click here to download Auto debit Mandate form
Once this service is activated, the premium is debited from your bank account from the next premium due date. Physical forms for auto debit mandate registration are available under the
Forms & Downloads section under Policy Servicing.
* Please note that your NACH payments are subject to realisation.

9 What is Standing Instruction? How to avail the same?

You can now pay your renewal premium through a Standing Instruction if you have an account with HDFC Bank or RBL Bank anywhere in India.
To avail of this service, please submit the duly filled & signed Auto Debit Mandate at any HDFC Life branch at least 30 days prior to the premium due date.
Click here to download Auto debit Mandate from
Physical forms for auto debit mandate registration are available under the
Forms & Downloads section under Policy Servicing.

OR

To register for auto debit online in a paperless and hassle-free journey using Quick Register, click https://onlinepayments.hdfclife.com/HDFCLife/quick_mandate_registration.html

Note: Please register at least 8-10 days prior to the premium due date.

 

10 How to register for auto debit using Quick Register?

Click here to see the process to register your policy for auto debit.
You may also follow the steps as highlighted in the below tutorial video.

11 How to register for auto debit through a bank’s website?

Click here to view the process of registration through HDFC Bank

12 Can I avail Credit Card Auto Debit Facility for premium payments?

You can now pay your renewal premium through auto debit of premiums via your Visa and MasterCard / Maestro credit card.
To register for auto debit online in a paperless and hassle-free journey using Quick Register, click https://onlinepayments.hdfclife.com/HDFCLife/quick_mandate_registration.html

Note: Please register at least 8-10 days prior to the premium due date.

OR

Opt for auto debit on credit card by providing the consent on the payment page while paying the renewal premium online.

OR

To register offline for any credit card issued by HDFC Bank, kindly submit the duly filled & signed Credit Card Mandate at any HDFC Life branch at least 10 days prior to the premium due date.

 

13 How to register auto debit on my credit card?

Submit the Credit Card Mandate along with a clear photocopy of the front side of the credit card at any HDFC Life branch. Click here to download form.

14 Can I cancel the Auto Debit facility, once activated?

While, we do not recommend deactivating auto debit facility, in case you wish to do so, you can cancel the Auto Debit facility for policies with Annual, Quarterly & Half Yearly frequency. However, auto debit is mandatory for monthly mode policies.

To submit the deactivation request, please fill & submit the Mandate Deactivation Form available at any HDFC Life branch at least 12 days prior to the due date.You may also place a request for Auto Debit Deactivation by emailing us at [email protected] from your registered email ID which is updated in our records.

NRI Customers: Please write to us at [email protected]

15 How to pay my premium through telephone helpline?

You can opt for IVR payment (Interactive Voice Response) to pay your renewal premium for policy before grace period ends. Call on our helpline number 1860 267 9999 (Local charges apply). Do not prefix any country code. E.g. +91 or 00.

16 What is Top-Up premium? Can I make a top-up payment?

Top-up can be described as additional contribution (above the regular premium). Top-ups are possible only in Unit Linked plans at any time while your policy is in-force. Forms are available under the Forms & Downloads section under Policy Servicing. Top-up is possible only as per the terms and conditions as mentioned in your policy document.

You may submit the request at any HDFC Life branch or execute the Top-up request online through My Account under the Transact Online Section.

  1. Top up requests are acceptable subject to rules followed by HDFC Life in accordance with IRDAI regulations

  2. The current cut off timing for accepting requests to be processed with same day NAV is 3pm as per Indian Standard Time. Requests received after cut off times or non-business day will be deemed received as of the next business day, and NAV of the next working day will be applicable.

Download the Additional Single Premium Top Up Form

Note: Top up request which is equal to or greater than ₹ 1,00,000/- should be accompanied by proof of Income, Identity and Address as per AML guidelines.
PAN/Form 60 (If you do not have PAN) is mandatory to submit irrespective of the Top-up amount. You may ignore this instruction if the PAN is already submitted.

17 Can I change the premium payment frequency?

Change of premium payment frequency depends on the product features. You may refer to your policy document for details on the change of premium payment frequency. In order to change the premium payment frequency, you need to submit your request before the policy anniversary. You can submit your request online by visiting My Account or via HDFC Life mobile application. Alternatively, you can write to us at [email protected] or visit your nearest HDFC Life branch to submit physical service request form.

In case of monthly frequency, auto debit mandate registration is necessary to facilitate seamless premium payment for your policy. Hence, we request you to submit auto debit mandate along with your request to change premium frequency.

Physical forms for auto debit mandate registration are available under the Forms & Downloads section under Policy Servicing.

18 Where can I download my premium receipt?

We have our Elle – Chatbot to guide you through it.
Enter “Premium Receipt” in the allotted text space

19 When will be the refund settled into my bank account?

Refund is processed successfully depending upon the turnaround time for your bank, once all the requirements raised by HDFC Life are fulfilled from your end.

20 Helpline for payment related queries -

You can email us at [email protected] from your registered email ID.

For unit linked plans, the NAV applicable will be determined by the date and time when HDFC Life receives the payment subject to the cut- off rules followed by HDFC Life in accordance with IRDAI guidelines. The current cut- off timing for same day’s NAV is 3pm IST.

Subject to provisions of the Income Tax Act, 1961.

Premium receipt for successful payment will be available in My Account within 2 days of payment subject to realization of funds.

PAN disclaimer: Please submit a copy of your PAN card/Form 60 (if you do not have PAN) irrespective of the premium amount. Please update your PAN via My Account / [email protected] 18602679999 / HDFC Life Branch. Ignore if submitted.

Third party payment disclaimer: Submit the Declaration of Relationship for Third Party payment (from the acceptable relationship as mentioned on the Third-party KYC declaration) in case the premium is paid by a person other than the Policy Owner. Click here to download the KYC form.

ARN: EU/07/21/24471